Ray Skillman Chevrolet
Indianapolis, IN
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I wish I could rate this even lower! I have never been more disrespected than I was by Drew Skillman! I took my car into service and never received a call with the diagnostic or the pric I have never been more disrespected than I was by Drew Skillman! I took my car into service and never received a call with the diagnostic or the price of the repair before the “work” was completed, and they receive a call that my car was ready for pick up and I owed around $400.We were obviously upset by this and Drew said we are liars that they have been in business too long to make that mistake. On the way home my car was having the same issues that I was just charged for repair so I take it back and then actually receive a quote and had to pay another $1200 (For the same issue!) Another problem I have is that my Husband and I have purchased 7 car from this dealership. I wanted to purchase a vehicle in only my name to establish credit after being a SAHM for 12 years so I use the buy here pay here. I had been paying on my car for 3 years and called to make my payment that was 6 days late and they said I still owed $80. I figured it was fees and made arrangements to pay on that upcoming Friday (after having to pay all of the service fees) and the at 1am they towed my car! I called an the ghetto manager that is always rude said I had to talk to Drew. He stated this is not a friendship and threatened to put a tracking devise in my car. My car that I owed a random $80 dollars and was $6 days late on and only $2100 to pay off! We paid off the loan in full to never deal with them again, but when I went to get my car there was damage to my rear bumper and on the inside of my car. I immediately went back inside after seeing the damage and spoke to Drew and he told me that was not his problem because I couldn’t prove it, and he isn’t responsible for what happens by the tow company, and REFUSED TO GIVE ME THE.NAME OF THE TOW COMPANY AND THEIR NUMBER. After 20 years of business and 7 vehicles purchased ( 2 were Lemons but I guess red flags are my favorite) along with all of the friends and family we have sent to Ray Skillman, we will Never do business with them again. Customer Service has been getting worse with each purchase and had hit an all time low! I will drive a few extra miles to go anywhere else in the future to purchase my next vehicle. To sum this up Drew Skillman is a perfect example of why car salesman have the stigma, has horrible customer service, and the reason I will never do any type of business with the Ray Skillman dealerships! More
Everyone was nice. Jaylynn was very professional and even stayed late when everyone else left so he could show me the features on my new car. Jaylynn was very professional and even stayed late when everyone else left so he could show me the features on my new car. More
Disappointed. Supposedly did safety check but backup light is out and I wasn’t told. Couldn’t get a good answer to what all was checked doing the safety check alth Supposedly did safety check but backup light is out and I wasn’t told. Couldn’t get a good answer to what all was checked doing the safety check although asked several times. Still don’t know. Makes me wonder if a safety check was even done. Was called that car was finished and I asked the tech if my bumper had been aligned when wheel liner was put on. Tech wasn’t sure although it was on the paperwork and said he would check. When I arrived about an hour later, bumper was not aligned so I had to wait an additional hour almost. Also the screw was left off of the mud flap so I had to come back to have that taken care of. It’s unbelievable that someone didn’t see that. Hopefully all the screws are on the liner that I cannot see. For the minor repair I had, I just weren’t pleased. On a good note, the employees were friendly. More
Our sales person was very nice and I rate him a 10 he was very professional he answered all our questions and give us all the details on the car . very professional he answered all our questions and give us all the details on the car . More
The staff was awesome from the beginning. We never felt pressured, and everyone seemed very genuine. Purchasing a car here has been the best experience I have ever had. Their finance department was very qu pressured, and everyone seemed very genuine. Purchasing a car here has been the best experience I have ever had. Their finance department was very quick, and efficient. It only took a little over an hour to finalize our purchase and drive away. Rick Fort was very responsive to any questions, and followed up to be sure we were happy with our purchase. I would highly recommend this dealership for your next purchase. Love my car!! More
Steve Trombetta made my purchase enjoyable and simple! Highly recommend Steve for your next purchase! Jonathan Christie as Finanace manager made the transaction a pleasure! Highly recommend Steve for your next purchase! Jonathan Christie as Finanace manager made the transaction a pleasure! More
Had a trade in on a used 2020 truck they raised the price $8000.00 on there truck for the trade from the list price.. Bought many trucks from ray skillman I have never seen this in my life, I will never go b $8000.00 on there truck for the trade from the list price.. Bought many trucks from ray skillman I have never seen this in my life, I will never go back to ray skillman to buy any vehicle ever.That is the worst thing ever trying to rip someone off like that. More
Steve Trombetta was phenomenal. He was patient, knowledgeable and super helpful during the entire car search/buying process. I will go back to Princeton BMW for future purchases. knowledgeable and super helpful during the entire car search/buying process. I will go back to Princeton BMW for future purchases. More
Chris Curtis was AWESOME!! Started the buying process in June I was interested in the new Trailblazers which were far and few between. Chris did not pressure me into anything I didn't want he kept his eye o June I was interested in the new Trailblazers which were far and few between. Chris did not pressure me into anything I didn't want he kept his eye out for me and when the 2022 came in he was quick to contact me. My credit is not the greatest and he worked hard to get me approved for the Trailblazer that I wanted as well as creating a list of used cars that he thought I might be interested in knowing I wanted a car with low miles if I had to go with a used car. He also knew how important it was for me to have the car in my name with no cosigners. He put together a list and I found MY PERFECT car. I would recommend Chris to all my friends and family he was the BEST!! I will defiantly use him next time I am searching for a new vehicle. He was knowledgeable and did not pressure and kept his word and got me into the perfect car. Highly recommend visiting Chris for your next purchase. More