Ray Skillman Chevrolet

I purchased a 2018 Suburban at this location in May on December 26 the transmission failed. Now I understand that happened on a used vehicle I don’t understand why the mechanic working the car pulled the December 26 the transmission failed. Now I understand that happened on a used vehicle I don’t understand why the mechanic working the car pulled the dip stick saying the fluid was burn and clear vs red. I called the Skillman multiple times and was everything from they don’t check fluids on used cars to the car doesn’t have dipstick. The y won’t even acknowledge that this is a basic action to take on used cars. Even oil change business check fluids. Before writing this review I gave them multiple opportunities to admit they could have don’t better but they won’t do so. It is of note that at no point I asked for any compensation. When you purchase $28,000 used car you expect someone to do something as simple as check all fluids and to notice something is wrong. More

Their service department had a problem tracking down a broken wire from Body Control Module to the Power Supply Module which seems very understandable. They were diligent in tracking it down and got t broken wire from Body Control Module to the Power Supply Module which seems very understandable. They were diligent in tracking it down and got the problem resolved. Darcy kept us informed through the process. More

Thanks Chris Curtis for helping me out with my new Chevrolet Equinox, also thanks to Chris Carter, he is great with the Approval process, keeps it simple and hassle free, and Kinsey is a pleasure to m Chevrolet Equinox, also thanks to Chris Carter, he is great with the Approval process, keeps it simple and hassle free, and Kinsey is a pleasure to meet! Thank you all for making it possible! More

Great experience every time. Been coming to this Ray Skillman for 11 years and never had one bad experience. Very professional and get the job done. Extremely grateful! Thank you Been coming to this Ray Skillman for 11 years and never had one bad experience. Very professional and get the job done. Extremely grateful! Thank you for your services. More

Jason and Brandon were helpful. Service Department checked what I asked in a short time. Service Department checked what I asked in a short time. More

BEWARE ! I am a GM employee and I placed a deposit on a vehicle in transit and told them I didn't want any dealer add-ons. I got my own loan so all they had t I am a GM employee and I placed a deposit on a vehicle in transit and told them I didn't want any dealer add-ons. I got my own loan so all they had to do was let me sign the paperwork, send a fax and get their money. When it arrived a month later I went to pick it up and it had $3000 of dealer add-ons plus a $225 doc fee which is supposed to be $75 for GM employee. They refused to even negotiate so I got my deposit back and told them to keep it. Go see Andrea at Champion Chevrolet Avon instead! More

From the time we arrived the shopping experience was wonderful! Kenny was outside and came up to us with zero pressure! He told us about several vehicles and we finally decided on one to test drive! The wonderful! Kenny was outside and came up to us with zero pressure! He told us about several vehicles and we finally decided on one to test drive! Then the rest of the team came into play! Chris & Kenny were great! The finance dept was great! Both men were extremely helpful! We have bought a lot of new vehicles over 34 years and this was the very Best Experience we’ve ever had! We will definitely be back the buy any other new vehicle from them! Excellent shopping experience and Zero pressure from anyone! This will be our dealership from now on. 10 plus Gold Star Service! David & Donna Hoffa! More

Gregor did an excellent job working with me. When I was hesitant or considered not purchasing the car due to concerns about an issue, he was patient and availed himself to answer any question, f When I was hesitant or considered not purchasing the car due to concerns about an issue, he was patient and availed himself to answer any question, find information and allay any concern. Grepor made me feel he valued my business and would do all that he could do to earn it. More

Chris Curtiss, and the entire team was amazing They treated me like family and helped me get back on track! Helped me get a beautiful car and their customer service is excellent ! I highly recommend t treated me like family and helped me get back on track! Helped me get a beautiful car and their customer service is excellent ! I highly recommend them for your business! Barbara Martin More

Great experience! Tristan did a good job understanding my needs, and those needs were met. Tristan did a good job understanding my needs, and those needs were met. More