98 Reviews of Ray Skillman Avon Hyundai - Service Center
We've been supporting this Dealership since the day they opened, literally, and we've purchased 2 Genesis during that time. Every member of their Staff has consistently been friendly, professional & treated opened, literally, and we've purchased 2 Genesis during that time. Every member of their Staff has consistently been friendly, professional & treated us like VIP Customers with every oil change... as if it were our very first visit!! More
I am always pleased with service at your dealership. This time my husband came with me, he'd been concerned about the way the brakes worked. (Note: It's him not the car.) Your service person handled This time my husband came with me, he'd been concerned about the way the brakes worked. (Note: It's him not the car.) Your service person handled him perfectly and our brakes got a thumbs up of course. Thanks for the way it was done. I love my Genesis! More
The most important thing of communication is to actually hear what’s being said. This is probably the biggest impression that we came away with from your company. The fact that we were able to communicate w hear what’s being said. This is probably the biggest impression that we came away with from your company. The fact that we were able to communicate well with our salesman and with the service department throughout the day, enabled our family to make decisions that moved us forward in a very difficult situation. Your service department greeted us when we literally rolled in on our vehicle’s last breath. We were headed home after a trip out of state. We live in Illinois, so our situation was compounded. Unfortunately, our engine had blown a barring. This was covered under warranty. The service department worked to get our repair approved and a rental for our family. We decided to look at our options and a salesman, Ariel Drotter, began to work with us. He took the time to get to know us. Even though he worked with multiple customers, we never felt that we were on the back burner. He was able I multitask well. His communication skills kept our situation moving in a positive direction. He took time with our son. We were able to come to a decision that really benefitted our family. Our day ended with a purchase of a new Tucson. We couldn’t be happier. My husband told his brother that we have never been treated better than with Ray Skillman Avon Hyundai. More
Josh Parkinson was amazing! He was very helpful. I came looking for a specific car, and he made it happen. Great experience!! Mike Clark in finance was super easy to work with and was very professional. I looking for a specific car, and he made it happen. Great experience!! Mike Clark in finance was super easy to work with and was very professional. I had to run to the car really quick and they came out with the golf cart so I wouldn't have to walk all the way out to the back lot. They were professional and considerate. I recommend this dealership! More