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Ray Seraphin Ford
Rockville, CT
168 Reviews
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Ray Seraphin Ford Inc team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Ray Seraphin Ford Inc goes above and beyond the average dealership to provide Connecticut drivers with a modernly efficient, classically enjoyable experience. Whether you're from Vernon Rockville looking to find a new Ford model, or you're looking to get your vehicle serviced, the Ray Seraphin Ford Inc team can help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 168 reviews
September 15, 2026
My car is a 2008 Ford Focus and I still love it. Ray Seraphin Service has always helped me with any little problems. I don't have many but I take it in once or twice a year for its checkup. Servi Ray Seraphin Service has always helped me with any little problems. I don't have many but I take it in once or twice a year for its checkup. Service is always good at Ray Seraphin Ford. More
by diane37
Verified Customer
September 11, 2026
I have two Fords, My wife has a 2013 Fusion, and I have a 2012 Mustang. Neither car was purchased at Ray Seraphin Ford. However, I have brought both cars for service and I have never had any issues with your 2012 Mustang. Neither car was purchased at Ray Seraphin Ford. However, I have brought both cars for service and I have never had any issues with your company. During my retirement, I drove cars for a dealership in Hartford for ten years, and I learned a lot from the service and sales department employees. More
by lewg28
Employees Worked With
September 11, 2026
Matt and Jason were great and easy to work with, with most negotiation done remotely. most negotiation done remotely. More
by fig27
September 07, 2026
I have been using this dealership for years. They are trustworthy, honest, and willing to answer any questions as well as going the extra mile to explain and guide in decision making. They are trustworthy, honest, and willing to answer any questions as well as going the extra mile to explain and guide in decision making. More
by BLUEFOXX66
September 04, 2026
Front end is making noises after transmission was installed Well after driving my Ford transit after the transmission was repaired that part seems ok but most likely some steering components must hav installed Well after driving my Ford transit after the transmission was repaired that part seems ok but most likely some steering components must have been removed and then reinstalled and now the van is making noises from the front end. I have not contacted them about it yet More
by Davidkulas12
September 04, 2026
Everyone was very helpful and quick checking my car out. Looking forward to doing business with them in the future Looking forward to doing business with them in the future More
by gallagher_kev
September 04, 2026
Despite the car being dropped off after hours because of a failed starter, they were able to replace the starter by noon the next day. a failed starter, they were able to replace the starter by noon the next day. More
by jeanne112412
Employees Worked With
August 29, 2026
It was a pleasure dealing with the service department to obtain a difficult to find part. They were extremely helpful. Very much appreciated. obtain a difficult to find part. They were extremely helpful. Very much appreciated. More
by mpierro2
