Ray Seraphin Ford

Bought a $52000. 00 dollar truck..When they took it to detail it they damaged the passenger side mirror ,which is probably 1500.00 dollars...When driving home no that 00 dollar truck..When they took it to detail it they damaged the passenger side mirror ,which is probably 1500.00 dollars...When driving home no that it's dusk I notice the damage. When I called and told salesman he was going to Alan the manager..When I go back to dealer he said he knew nothing about it.. Then a few minutes later said he looked a video tape and didn't see it get hit... If you're looking to get screwed this is the place to go... I did hold onto to spare key knowing they the Manager Al was planning on denying that some dishonest employee damaged truck. More

They worked hard to make sure the sale occurred with them. It was important for them to maintain a good word of mouth locally and keep the business coming their way. them. It was important for them to maintain a good word of mouth locally and keep the business coming their way. More

Had an 8 o’clock appointment for an oil change and it took two hours and 20 minutes to get the job done. Don’t understand why it took so long when you have a appointment? took two hours and 20 minutes to get the job done. Don’t understand why it took so long when you have a appointment? More

There was a terrible lack of communication! ! Our truck was there for 3 days. We had to do all the communication to find out what was going on the entire time. Then the recall was only half ! Our truck was there for 3 days. We had to do all the communication to find out what was going on the entire time. Then the recall was only half done. Had to come back for another appointment a week later for another 2 days!! Little did anyone care that we needed our truck. It’s obvious to us that if your vehicle comes in for a recall it’s the last thing worked on. Again communicate it’s good to know !! Due to many issues with this visit we won’t be back. Consideration for a Ford customer is lacking. . . . I’m sure Ford would love to hear about the treatment we received. Then again. Will they care? More

Very professional, attentive and on time. We booked an appointment. I arrived on time and they took my car right in. It's nice to have customer service back in full force at some places of bu We booked an appointment. I arrived on time and they took my car right in. It's nice to have customer service back in full force at some places of business! More

Bought. A 2024 ranger , my experience with dealership has been good. At 82 years old I don't put many miles on. A 2024 ranger , my experience with dealership has been good. At 82 years old I don't put many miles on. More

We are a very long-standing customer of Ray Sheriff and Ford. We have bought many cars from the dealer. We have all of our cars service there. They are wonderful. And we really appreciate the long-term rel Ford. We have bought many cars from the dealer. We have all of our cars service there. They are wonderful. And we really appreciate the long-term relationship. Ryan is an excellent mechanic. Carla and her team were very, very helpful and diagnosing the problem and coming to a solution. Thank you. More

Bruce is very knowledgeable and helpful with my recall Scheduled service for my vehicle Ok Scheduled service for my vehicle Ok More

Very thorough but expensive I appreciate the attention and thoroughness inspecting the vehicle. I appreciate the attention and thoroughness of inspecting the vehicle. Hopefully all is well now. and thoroughness inspecting the vehicle. I appreciate the attention and thoroughness of inspecting the vehicle. Hopefully all is well now. More