Ray Seraphin Ford

Very honest assessment of repairs needed. Also, had an issue with a gas smell in the passenger compartment of my 2015 Escape. They checked everything out, did test drive and found nothing wro Also, had an issue with a gas smell in the passenger compartment of my 2015 Escape. They checked everything out, did test drive and found nothing wrong. I was pleased and there was no charge. You can’t find a better service department anywhere. Jeff helped me obtain an over $800.00 refund from Ford for my defective backup camera. Bruce Ensign recommended “watching small engine leaks” instead of immediately recommending very costly repairs. More

Very accessible as to the status of my car. Good communication! Thank you very much! Good communication! Thank you very much! More

Great service department, and a well kept waiting area for customers. Free coffee and water while you wait for a great service team to keep you Ford running top notch for customers. Free coffee and water while you wait for a great service team to keep you Ford running top notch More

I think Ray Seraphin is in need of help in the service department. They put the part on but no one told us until I went and checked on my car myself. Waited too long for a quick part replacement under war department. They put the part on but no one told us until I went and checked on my car myself. Waited too long for a quick part replacement under warranty More

Seraphin Ford is a great dealership and have always treated me fairly. After my recent purchase of a new Ford truck I experienced an electrical problem. After dealing with Al, Bruce, and Jameson, they treated me fairly. After my recent purchase of a new Ford truck I experienced an electrical problem. After dealing with Al, Bruce, and Jameson, they together corrected my problem in a timely manner and made sure I was satisfied. Although somewhat upset when the problem occurred I was pleased that it was corrected and hopefully is permanently fixed. I would always recommend this dealership. More

We can trust the workmanship materials and recommendations at this dealer on our Ford car and truck recommendations at this dealer on our Ford car and truck More

Dealership was very unorganized. Brought my car in for the first time to service, no telling where to enter the building, then told to wait upstairs. NO Sign to say what door out of Brought my car in for the first time to service, no telling where to enter the building, then told to wait upstairs. NO Sign to say what door out of the 4 or 5 doors upstairs to open. Opened at least 2 doors before I found where to sit. More

Craig and Jason were very helpful with me finding my Ford Ranger. Very professional. Definitely go to Searaphin Ford if you want quality help. Ranger. Very professional. Definitely go to Searaphin Ford if you want quality help. More

They charged me $217. 00 and said they couldn't find anything wrong. Got it home and my shop found 2400.00 damage and they didn't offer to give me any money back. 00 and said they couldn't find anything wrong. Got it home and my shop found 2400.00 damage and they didn't offer to give me any money back. More

I didn't wait long and they did a great job on my oil change. change. More