Ray Price Stroud Ford
Stroudsburg, PA
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343 Reviews of Ray Price Stroud Ford
Great Exp Andy and Victoria provided everything to make my new car purchase a GREAT experiance! from first contact to driving off the lot it was outstanding! Andy and Victoria provided everything to make my new car purchase a GREAT experiance! from first contact to driving off the lot it was outstanding! More
Best buying experience! I was looking for a Lincoln Town Car and this dealer happened to have one in stock. Drove from NJ to see it in person and it met all my expectations a I was looking for a Lincoln Town Car and this dealer happened to have one in stock. Drove from NJ to see it in person and it met all my expectations and more. People that work there specifically Michael, Victoria and Joe made me feel like family with their great knowledge and absolutely zero pressure. They made the whole transaction painless without the nonsense other dealerships put people thru. Truly world class operation. Customer for life. More
Restored my faith Had a really bad experience at another dealer right before I stopped at here almost gave up looking for a new truck. Walked in at 6pm all the sales me Had a really bad experience at another dealer right before I stopped at here almost gave up looking for a new truck. Walked in at 6pm all the sales men were busy but Mike Templeton one of the sales manager came out and said he would help me Told him what I was looking for they didn't have it exactly but he got close and spent an hour working with with me but we couldn't make the deal work. The next morning before the dealer opened Mike called me said he found exactly what I asked for and sent me the info told me to think it over and get back to him. He had listened to every thing I had said and remembered it found i 100%. I could not ask for anything more from a dealer More
Best dealership in the Poconos They have the best sales and staff people, I've been a customer for over 20 years and would never go elsewhere Love you guys like family !!! They have the best sales and staff people, I've been a customer for over 20 years and would never go elsewhere Love you guys like family !!! More
Name calling with bait and switch tactics. Sales Manager calls me a jerk. I served my country for 30 years so I have taken crap before, but I will tolerate disrespect. To make matters worse, Sales Manager calls me a jerk. I served my country for 30 years so I have taken crap before, but I will tolerate disrespect. To make matters worse, I get an offer for a hundred dollars on my trade in. I wasn't expecting very much for it but a hundred dollars? The left tire alone is worth that amount. In addition, they quoted me a price for the new car via an email. This is was what brought me into their dealership in the first place, but that price suddenly goes up $1500 dollars after a test drive! Of course I don't accept it and I proceeded out the building, but half-way I hear the young Sales Manager say "what a jerk". I have taken a crap in the Army before but disrespect has not been one of them. I turned around and in a loud voice said, "what did you call me"? He said ..."sir have a nice day". More
2005 Ford Escape We needed a car in a specific price range and Billy Capo was very helpful. We went late at night, an hour before closing, and he said he had one car, We needed a car in a specific price range and Billy Capo was very helpful. We went late at night, an hour before closing, and he said he had one car, a Ford Escape, in our price range. He helped us test drive it and walked us through putting it on our insurance and anything else we needed to do. We love our car and will definitely be going back. More
Get a second opinion before believing service department The worst of the worst service department.. My first experience was the over the phone diagnosis, they must have crystal ball.. Brought my older truck The worst of the worst service department.. My first experience was the over the phone diagnosis, they must have crystal ball.. Brought my older truck in which is a west coast truck in great shape with an exhaust leak. Their diagnosis was not one but two exhaust manifolds cracked and a minor exhaust leak at the pipe.. I did not believe the diagnosis being in the auto industry for fourty years that both manifolds would crack at same time. I brought my truck to a REAL FORD DEALER in Ohio. Their diagnosis was both manifolds NOT CRACKED OR LEAKING.. xxx.. IT WAS A SMALL PIPE LEAK. I was also charged an exorbitant amount to diagnose and replace two coil packs which probably was only one in my experience not to have multiple go out ar once.. THESE PEOPLE WILL STEAL YOUR MONEY... More
Great Sales Associate We worked with Billy Capo when purchasing a used, certified Ford recently. He was GREAT to work with! It was one of the first sunny, warm Saturdays We worked with Billy Capo when purchasing a used, certified Ford recently. He was GREAT to work with! It was one of the first sunny, warm Saturdays and the place was crazy busy and he was juggling multiple clients at the same time. Amazing thing is, we never even knew it! He treated us like we were the only ones in the place, gave us his complete attention, did what he could to move things along as quick as possible. Comes across as very sincere, honest, not pushy or excitable. He was a pleasure to work with. OH! And I'm loving my "new" used car as well. Nice selection of vehicles. Would go again when I'm ready! Thanks, Mandy & Johnny More
Oustanding Sales Expierence This was an outstanding experience. Billy Capo was knowledgeable, understanding sales person. Easy to work with and treated us like family. Made th This was an outstanding experience. Billy Capo was knowledgeable, understanding sales person. Easy to work with and treated us like family. Made the process an enjoyable process. No pressure to buy, provided excellent service and was extremely helpful though out the entire process including working with me on the trade in vehicle. A 5 star salesperson. More
Awesome !!! We were contacted by Billy Capo to set up an appointment as our lease was nearing the end. He listened to all the things that we were looking for and We were contacted by Billy Capo to set up an appointment as our lease was nearing the end. He listened to all the things that we were looking for and set us up with another great lease. He accommodated our hectic schedules and showed us all the features of our new vehicle before we drove off. We look forward to seeing him again in three years when our current lease expires. Jason & Laura More