Ray Price Mt Pocono Ford
Mount Pocono, PA
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Happy New owner of 2020 Rogue. Will Capo was a blessing he stayed with me through whole process. I planned to buy car before snow storm, go home and empty my car for trade. Then I Will Capo was a blessing he stayed with me through whole process. I planned to buy car before snow storm, go home and empty my car for trade. Then I would pick up later in week. Will knew I lived a distance away. Will helped clean out my car and walked me through financial paperwork switch my insurance and I was very excited to leave that day with my new car! Thank you to Will Capo and staff for a Great experience! I will recommend to anyone!! More
We had a great experience purchasing our Honda CR-V. William Capo was very friendly and helpful.It made purchasing another vehicle less stressfull.Also thanks Bill for the mug with our photo on it.It wa William Capo was very friendly and helpful.It made purchasing another vehicle less stressfull.Also thanks Bill for the mug with our photo on it.It was very nice. Mike and Sherry More
Don’t purchase from them. I’ve had my truck for 6mo and it’s been in there shop for 3 of those months . I get excuse after excuse and different stories from different people f I’ve had my truck for 6mo and it’s been in there shop for 3 of those months . I get excuse after excuse and different stories from different people from general manager to sales people to service people . They don’t know what they are doing. Truck still in there shop and no closer to being fix from day 1. Incompetent is the nicest word I have for them. More
William Capo great person and great to deal with. Super nice and knowledgeable we are very happy with our new ford Ecco Sport. Took good care of us and love our mug with our picture on it. Thank yo Super nice and knowledgeable we are very happy with our new ford Ecco Sport. Took good care of us and love our mug with our picture on it. Thank you again Billy. Anne snd Charlie. . More
I will never step foot in this place EVER AGAIN. Major rip off service dept. My key was stuck in the ignition and I was told that I needed a Ford dealer as it sounded like ignition switch needed to Major rip off service dept. My key was stuck in the ignition and I was told that I needed a Ford dealer as it sounded like ignition switch needed to be replaced and keys would have to be programed. Was told to drop my car off at 8am cost to replace ignition apx 350.00. Diagnostic fee of of 2 hours at 218.00 to tell me it is not the ignition switch but I needed a whole new gear shift because it was not making contact that it was in park so key would not release. Just returned from my mechanic who spent an hour taking gear shift apart and finding something sticky on the contact point, cleaned it all up and key now comes out of ignition with no issues. SHAME ON YOU FORD for trying to rip people off when it was something that simple stopping key from being released. And my mechanic only charged me a total of 35.00 since they felt bad that they suggested I go to Ford without looking at my car first. And they were shocked that your charge was 218.00 and my key was still in the ignition. Ford could have cleaned it and given me my car back with key out of ignition. I was than given price of 689.00 after tax to install new shifter. So to try to charge someone a total of 907.00 after very high diagnostic fee and a whole new shifter when there was only something sticky at the contact point that releases the key. That is just plain old theft! I stopped going here many years ago when after having new tires installed valve stems were leaking. They charged me 80.00 to install new ones that also leaked. Took it to my local mechanic installed new ones for 55.00 and THEY NEVER LEAKED! I suggest you have service done from a good HONEST mechanic and stay away from this RIP YOU OFF very dishonest service department. 907.00 to diagnose my car and put in a part I didn`t need???? Thank God for my honest mechanic, my key comes out of the ignition now, imagine that for only 35.00 and cleaning the contact point vs Fords price of 907.00? Ford should seriously be ashamed of trying to rip people off like this! More
I had a very good experience with Ray Price Ford. I was lucky to get Billy Capo as a salesman. He provided me with every bit of information I needed for my new Ford Maverick. And he continues to ha I was lucky to get Billy Capo as a salesman. He provided me with every bit of information I needed for my new Ford Maverick. And he continues to have great communication with me even after the sale. Making sure that I am getting the most out of my new Hybrid truck. I will be sure to refer my family and friends to Ray Price and Mr. Capo for their future purchases. More