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Ray Laks Honda

Orchard Park, NY

4.8
277 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 277 reviews

October 28, 2024

Good service fast and polite. Service with video record is something important for the customers. More

by van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 29, 2024 -

Ray Laks Honda responded

We appreciate you leaving us a review! Offering fast service and being polite with all of our guests is a top priority for us and glad you had a memorable experience. The Ray Laks Honda team is here for you when you need us again!

October 27, 2024

They are professional and customer friendly. The waiting room is a comfortable place to wait while your car is being serviced More

by df_14048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

Thank you for the great feedback! We're happy to hear that our team at Ray Laks Honda provided a professional and friendly experience, and that you found our waiting room comfortable. We look forward to serving you again in the future!

October 27, 2024

Service was quick and efficient. Kept me informed on how my vehicle is performing and what services will be upcoming. More

by mladziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

We're delighted to hear that you had a quick and efficient service experience at Ray Laks Honda. Keeping our customers informed is important to us, and we're glad it made your visit smooth. Thanks for choosing us and see you next time!

October 27, 2024

Had a wonderful experience purchasing my new vehicle from Ray Laks Honda! Lee made finding a new car painless! Would highly recommend this car dealership to anyone looking for a new car! More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rhinebarger
Oct 28, 2024 -

Ray Laks Honda responded

Hi Megan! We're very pleased to hear that Lee made your car-buying experience smooth and enjoyable at Ray Laks Honda! Thank you for recommending us, and enjoy your new vehicle! Just remember, our team is here for you if you need anything!

October 27, 2024

Ray Laks was incredible to work with! They made me feel so comfortable, weren’t pushy at all & made the experience quick and easy! More

by lindseyallen325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon- 5 stars!!!!, William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

Hello Lindsey! That's quite the compliment and we are so happy to hear it! Thank you for choosing Ray Laks Honda as your preferred dealership. Remember, we're here to help if you need anything else in the future!

October 26, 2024

Just picked up my new vehicle as my old Honda lease from Ray Laks was expiring. Bill and his team went above and beyond to get me where I needed to be as far as my monthly payment! Won’t go elsewhere. No r More

by Dawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

Thank you, Dawn, for choosing Ray Laks Honda. We hope to welcome you back again soon!

October 26, 2024

I'm new to this area and this was only my second visit= great service and good recommendations for service. Good value. More

by mmclane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

We're delighted to hear that your experience at Ray Laks Honda has been positive and valuable! Thank you for choosing us, and we look forward to serving you again in the future.

October 26, 2024

Was early for service appointment. They took me right away. Told me it would be an hour and that was exactly what it was. Very clean waiting room. Very nice dealership. More

by markworlandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric, William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear that our team was prompt and the waiting area met your expectations. We appreciate your feedback and look forward to serving you again in the future!

October 26, 2024

I absolutely love my CRV! Chris was very knowledgeable. Buying a car can be stressful, it’s a big purchase. I was a little surprised by the music that was being played at t More

by kathy72415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Oct 28, 2024 -

Ray Laks Honda responded

Thank you for sharing your feedback about your experience at Ray Laks Honda. We're glad to hear that Chris was knowledgeable and helped with your CRV purchase, but we apologize for the music choice and any inconvenience it caused during your visit. We'll definitely take this into consideration as well as ensure our vehicles are fully fueled in the future. Enjoy driving your new CRV!

October 25, 2024

25 year relationship, and never had a bad experience. They know menu name when I walk in . More

by outboard35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Shreck, William Wertheim
Oct 25, 2024 -

Ray Laks Honda responded

We truly appreciate your loyalty and business over the years at Ray Laks Honda! We're proud to know that you enjoy working with our service team. Travel safe and come back to see us whenever we can be of assistance along the way!

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