Back

Ray Laks Honda

Orchard Park, NY

4.8
277 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

Directions

By Type

Showing 277 reviews

November 04, 2024

Great experience! I would definitely buy from them again! They made everything so easy! One happy customer! Vicky and Alex were great! More

by bhornquist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suchan was great, William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

Thank you so much for your kind words! It's great to know that you had a positive experience, and that Vicky and Alex made everything easy for you. Your satisfaction means the world to us, and we can’t wait to help you again in the future. Enjoy your new vehicle, and thanks for being a happy customer!

November 04, 2024

Been leasing from Ray Laks for decades and always find them to be helpful and courteous. More

by amywho104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Schuh
Nov 05, 2024 -

Ray Laks Honda responded

Thank you so much, Amy, for your loyalty to Ray Laks Honda over the years! We’re happy to hear that you’ve consistently had a helpful and courteous experience with us. It means a lot to have earned your trust for decades. If there’s ever anything you need, don’t hesitate to reach out. Looking forward to serving you for many more years to come!

November 04, 2024

My best experience in over 30 years of buying a vehicle. Alex and Bri were excellent to work with and were fully cooperative and helpful in every aspect that was needed. I highly recommend this dealership e More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Bri
Nov 05, 2024 -

Ray Laks Honda responded

Thank you so much, Dave, for your feedback! We’re honored to hear this was your best car-buying experience in over 30 years! Your recommendation means the world to us, and we’re here anytime you need assistance. Enjoy your new vehicle, and thanks again for choosing Ray Laks Honda!

November 03, 2024

Service was great and fast very helpful and sorry 15 words is kind of a lot More

by ally_m146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Couric, William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

Thanks so much for your feedback, Ally! We’re glad to hear that our service was great and quick. We always strive to help our customers as efficiently as possible. If you need anything else, just let us know at Ray Laks Honda!

November 03, 2024

All of the staff was very friendly, and when they were finished with servicing, they even washed my car! Double thumbs up! More

by Horselover
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

We're delighted to hear you had such a positive experience with our team at Ray Laks Honda! It's great that the car wash was an added bonus. We hope you'll visit us again down the road. Thanks for your support and those double thumbs up!

November 03, 2024

Service appointment was available within 2 weeks of when my oil change alert came up on my dash. Fast service, helpful staff, and I really like the walk through video to see underneath my car at the end. Th More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

We're delighted to hear that you appreciated the quick service and helpful staff at Ray Laks Honda! The walk-through video is a great way for us to keep our customers informed, so we're glad you found it useful. Thanks for choosing Ray Laks Honda, and we hope to serve you again soon!

November 03, 2024

The dealership is clean with a semi friendly staff. Those that are, make the buying experience a bit nicer. More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Liddle, Jaskaran Singh, Stephen Giamberdino
Nov 04, 2024 -

Ray Laks Honda responded

Manny, thanks for sharing your feedback with us at Ray Laks Honda. We're glad to hear that some of our team members made your buying experience more enjoyable! If you need anything further down the road, our team is here to assist you!

November 03, 2024

This was my third time leasing a Honda CRV from Ray Laks The people there have always been very helpful and considerate from the sales to the service everyone has been great More

by clrguido
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Schuh and Jay, William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for your loyalty and kind words! We're pleased to hear that you've had such positive experiences leasing your Honda CRV with us. Our team works hard to ensure you feel supported from sales to service, and we’re glad that showed! If you need anything else, don’t hesitate to reach out. We look forward to seeing you again at Ray Laks Honda!

November 03, 2024

I have depended on the service dept at Ray Laks for years for my 2012 Honda Pilot. 5 stars to the service department. Jim Couric has been especially helpful to determine my needs. I recently dealt with Jim More

by lulumz77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
See my previous comments , William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

Hi there. Wow, thank you for your fantastic review! We're happy to hear that you’ve had such great experiences with our service department over the years and that our team was able to assist you! If you need anything in the future, don’t hesitate to reach out to us at Ray Laks Honda. Thanks again!

November 03, 2024

Service was excellent, work was done in a timely manner. Service advisor kept me up to date on work progress. More

by Slowdancer1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for the great review! We're so glad to hear that you had an excellent experience and that everything was done on time. It’s also wonderful that our service advisor kept you informed throughout the process. If you need anything else, don’t hesitate to reach out to us at Ray Laks Honda. 🚗💨