Ray Laks Honda

Easy people to work with We had a good idea of what we wanted and what we thought we were willing to pay. Chuck answered all our questions and provided a lot of information ab We had a good idea of what we wanted and what we thought we were willing to pay. Chuck answered all our questions and provided a lot of information about the vehicle and the buying process. The terms were satisfactory and the process was smooth. More

happy with service and staff The staff are always very friendly and professional. Wait time was adequate, guest waiting room is very nice, clean, etc. I never have a problem wh The staff are always very friendly and professional. Wait time was adequate, guest waiting room is very nice, clean, etc. I never have a problem when scheduling, etc. for my vehicle. Love my Honda! More

friendly and efficient Everyone I dealt with was friendly and patient and I had my new car within 6 hours of walking into the dealership....very efficient service Everyone I dealt with was friendly and patient and I had my new car within 6 hours of walking into the dealership....very efficient service More

New Honda Lease Ive been a customer of RayLak Honda for over 20 years and have always been pleased with the service I get. RayLak Honda made it easy to lease a CR-V Ive been a customer of RayLak Honda for over 20 years and have always been pleased with the service I get. RayLak Honda made it easy to lease a CR-V and I was driving it within just a few hours of talking to Chuck Riso. Everything was talken care of by Chuck. More

excellent customer service The process of leasing our new car was efficient, swift, and professional. All our questions were answered and our needs were met by our salesman. The process of leasing our new car was efficient, swift, and professional. All our questions were answered and our needs were met by our salesman. More

Happy customer Always ready to help the customer. I had a problem with TPMS system and they got me right in. All is well again, very professional service department. Always ready to help the customer. I had a problem with TPMS system and they got me right in. All is well again, very professional service department. More

It was well worth the 4 hr drive from Ohio Frank Bellini handled the Sale very well. The only Hickup was some confusion with automatic on line financing with Chase. Would do it all over again Frank Bellini handled the Sale very well. The only Hickup was some confusion with automatic on line financing with Chase. Would do it all over again in a heartbeat. Very happy with the vehicle indeed More

My CRV Thank you Patrick for a great experience and your professionalism. Thanks for all your help. Appreciate the help in getting to where we needed to be! Thank you Patrick for a great experience and your professionalism. Thanks for all your help. Appreciate the help in getting to where we needed to be! More

Consistently Excellent Service Experiences Since 2006 I've been having my various Hondas serviced here since 2006. I no longer live in WNY, but visit a few times/year & have some service/warranty work don I've been having my various Hondas serviced here since 2006. I no longer live in WNY, but visit a few times/year & have some service/warranty work done from time to time. In all of this time, Service has been excellent all-around. I had a particularly dire situation over the holidays back in Dec. 2017 with my out of warranty 2016 Honda Pilot & Ray Laks came through even through for me in a big way even though I no longer live in the area as evidenced by my license plates so they knew that & still helped me out. Jason Koelemeyer is an absolute asset to Ray Laks & Honda. I literally just bought a 2018 Honda CR-V because of the way Jason & Honda made it right on my 2016 Pilot. I would never have bought a Honda again if my experience was negative. On top of all of this, it was smack in the middle of the Holidays making parts/employees hard to come by, but Jason communicated constantly & I'll never forget what a positive experience it was even though it was a bad situation with the worst possible timing. More

Outstanding Sales person Karen Haines is awesome to work with when purchasing a car. Knowledgeable and helpful, and gets the deal done quickly. Looked for a reliable used car Karen Haines is awesome to work with when purchasing a car. Knowledgeable and helpful, and gets the deal done quickly. Looked for a reliable used car for my daughter. Found a great Honda Civic at a great price. More