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Ray Laks Honda

Orchard Park, NY

4.8
278 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 278 reviews

November 26, 2018

service my car was making a noise on rough roads. Shop repair mechanic. and I took it for a ride so he could hear what I did. He told me what He thought it wa More

by whynaut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Beitz
November 20, 2018

Rip off dealer Bought Honda Odyssey van spouse to be certified that automatically give you security of the deal right ? Wrong the 2nd day I drove of there place sh More

by Kabalvirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay
November 14, 2018

breaks rear breaks have to be replaced on a 2017 honda civic and they would do nothing about it. They claim it is normal wear and tear. More

by joe
Recommend Dealer
No
Employees Worked With
john callahan
November 13, 2018

Poor Setvice Dept I bought a used vehicle and within the first week. I called to make an appointment because I could not see the fuel gauge or temp gauge at night. The More

by mile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
November 02, 2018

Service at Ray Laks Ray Laks is the best dealership for buying a new car, a used one, or having service done! I recently had an Inspection done. The employees are so fr More

by Peanut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with all of the service employees!
October 31, 2018

Positive car buying experience. Very helpful staff, not the usual pushy sales you get at most dealerships. Also got a good deal on just the vehicle I wanted. First Honda purchased, I More

by Therock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Singh, Dwan Hill
October 31, 2018

Karen Haines Rocks!!! Karen Haines stays with you for as long as you own your Ray Laks vehicle. She wants to know everything about your experience even after the sale: from More

by Caitlovesdogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Haines
October 24, 2018

Sold me a roach, now won't return my calls. When I bought my car they tried to inflate the price on the bill of sale and had I not caught it while they hurried me along to sign the paperwork, th More

by gius3ppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Schuh, Dennis Stilb, Mark Erenstoft
October 24, 2018

Great service! I really enjoyed working with the team at Ray Laks. They were exceptional in helping me find the right vehicle and getting me the payment I was looki More

by Laurak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schuh, Quinton, Mark Erenstoft
October 17, 2018

Great experience Very helpful, aware of our needs and wants ; not pushy. Probably our main reason for coming back Have really liked our Hondas. Thanks so much. More

by Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Riso
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