Ray Laks Honda

Horrible Customer service Refuse to help their customers. I bought a car from them and two week later small things started to break off. I asked if they could fix them since Iv Refuse to help their customers. I bought a car from them and two week later small things started to break off. I asked if they could fix them since Ive only had the car two weeks. Nope. All that is on me. Windshield wiper flys off and cracks my windshield? Apparently they don't have time to make sure they are secured correctly so they refused to help with anything . Sales man even said while I was picking up the car when I first got it, " I even had our female mechanic look at it for you." Just because I am a woman doesn't mean I want a woman looking at my car. I don't care who works on my car so long as everything is secured. Take your money elsewhere. Don't bother with them. More

My 5th or 6th veh. from Lak's This my 5/6th veh. purchased from Lak's. Has always been a pleasant experience. Will remain a customer as long as the service is rendered without has This my 5/6th veh. purchased from Lak's. Has always been a pleasant experience. Will remain a customer as long as the service is rendered without hassle, and service provided in timely manner Your staff has been pleasant and efficient continue and I remain a customer. More

Ease of leasing I recently leased a new CR V and was surprised at how effortless it was. We walked in at 6:15 and drove a new car home at 9:30 that night. They took I recently leased a new CR V and was surprised at how effortless it was. We walked in at 6:15 and drove a new car home at 9:30 that night. They took care of insurance transfers and registration while we were there. More

Oil change, air bag recall Ben is very professional and his customer service is really on point. As a female it can be intimidating to deal with anything related to cars but Ben Ben is very professional and his customer service is really on point. As a female it can be intimidating to deal with anything related to cars but Ben’s calm demeanor put me at ease and I can say honestly that he had my trust from the start. I won’t take my car to anyone else. He’s a major asset to your business. More

Inspection + Brakes I was kept informed of the status of the work that I was having done and the cost associated. I went in for an inspection that also turned into rear p I was kept informed of the status of the work that I was having done and the cost associated. I went in for an inspection that also turned into rear pads and rotors. They were able to perform the service without me having to come back which I appreciated. More

The best car buying experience yet From the time we walked in the door we didn't feel hounded or pressured by sales people. They were all very pleasant, knowledgeable and helpful thru o From the time we walked in the door we didn't feel hounded or pressured by sales people. They were all very pleasant, knowledgeable and helpful thru out the purchase of my new vehicle. We obviously went thru the back and forth dickering over price and they truly seemed to listen and not overtalk you or play the usual game of "let me go talk to the mngr" and make you sit there waiting. Our sales woman Jennifer was outstanding and one of the nicest people we met. She came across as very knowledgeagle of the vehicle and didn't fake an answer if she didn't know. She was honest and upfront with us. I would recommend Ray Laks Honda to anyone looking to buy a vehicle and I would go back next time More

My 3rd lease from Ray Laks The sakes and management team were very patient working with me to provide the right car at my budget. Jim Schuh has been fantastic to work with as ha The sakes and management team were very patient working with me to provide the right car at my budget. Jim Schuh has been fantastic to work with as has his management. More

Professional. The dealership was professional and accommodating. They go above and beyond to make your experience pleasant. I have already recommended Ray Laks Ho The dealership was professional and accommodating. They go above and beyond to make your experience pleasant. I have already recommended Ray Laks Honda to others. More

My Honda CRV Service Issue Excellent Service Advisor. He went the extra mile to ensure customer satisfaction. He kept me in the loop throughout the process of repair and warrant Excellent Service Advisor. He went the extra mile to ensure customer satisfaction. He kept me in the loop throughout the process of repair and warranty coverage More