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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.8
290 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 290 reviews

November 15, 2024

I have had many dealings in purchasing cars and getting service at this particular dealership. I’ve always walked away feeling satisfied. More

by Ddrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
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Nov 15, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experiences with us at Ray Laks Honda! We're glad to know that you've consistently felt satisfied with our service and look forward to assisting you again in the future.

November 15, 2024

Lee, Josh, and Alex were great. Lee went above and beyond for me and my family. I will definitely call Lee the next time we need a vehicle! More

by Penny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee, Alex, Josh, William Wertheim
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Nov 15, 2024 -

Ray Laks Honda responded

Thank you, Penny, for the shoutout to our team! Lee and the crew will be happy to take your call when you're ready to purchase again at Ray Laks Honda!

November 15, 2024

It was wonderful. All the people who worked with us were very nice , no pressure at all. Thank you ray laks. More

by boogins2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 15, 2024 -

Ray Laks Honda responded

Thanks a million for the support. Providing a pressure-free experience for our guests is a top priority for us. We look forward to your next visit to Ray Laks Honda!

November 14, 2024

Everyone was great from the minute I checked in with Wes, to checking out after the work was complete! I was well informed every step of the way! This will be my go to dealer from Now on! More

by Dkegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, William Wertheim
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Nov 15, 2024 -

Ray Laks Honda responded

We appreciate your review and thank you for mentioning that Wes and the team at Ray Laks Honda provided you with such a positive experience! We look forward to serving you again in the future!

November 13, 2024

Karen was wonderful to work with and she won us over from a dealer I had worked for and had bought cars from for about 30 years In addition, our salesperson did a wonderful job explaining all about the vehi More

by danpotenza
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen, Christopher and Josh, William Wertheim
Report | Print
Nov 13, 2024 -

Ray Laks Honda responded

Thank you for choosing Ray Laks Honda! Providing excellent service is a top-notch goal of ours. We appreciate your trust in us after 30 years with another dealer. If you need anything else in the future, feel free to reach out to Karen, Josh, and the team!

November 13, 2024

Friendly, no pressure Sales Department. Easy to work with for trade in and financing. Service department is fantastic. More

by Buffjetmech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Rhinebarger , William Wertheim
Report | Print
Nov 14, 2024 -

Ray Laks Honda responded

We're glad to hear that you had a positive experience with our sales and service teams at Ray Laks Honda! It's great to know the trade-in and financing process was smooth for you. Thank you for your feedback, and we hope you'll stop by and visit us again soon!

November 12, 2024

Vicky was a great sales person and never like some sales men in the past. More

by tfitzgeraldjr2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vicky Colt, William Wertheim
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Nov 12, 2024 -

Ray Laks Honda responded

Thank you for sharing this! We're so glad Vicky left such a standout impression. Here’s to more experiences that feel genuinely helpful, and never like “sales.” If there’s anything else we can do for you, just give us a shout! We'll be here to help at Ray Laks Honda. 🚗✨

November 12, 2024

Wonderful experience! We were well informed and do not feel Pressured at all. Love our new Pilot! More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All were great
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Nov 13, 2024 -

Ray Laks Honda responded

It's wonderful to hear you had a wonderful experience, John! We hope you'll visit us again at Ray Laks Honda, and enjoy your new Pilot!

November 12, 2024

Dealership was clean, had a lot of nice amenities and refreshments, and roy is absolutely wonderful to work with. He definitely deserves a raise More

by jgalante713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
roy dickey
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Nov 13, 2024 -

Ray Laks Honda responded

We're delighted to hear that Roy made your experience at Ray Laks Honda so enjoyable! Thanks for the shoutout, and we appreciate your feedback on our amenities too. You're warmly invited to visit us anytime there's a need!

November 11, 2024

Service wait was good, but vehicle had greasy hand prints on the hood and door. Tires were rotated but air pressure was inconsistent from tire to tire. Although i still do business with Laks, attention to de More

by jamesabbatoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 12, 2024 -

Ray Laks Honda responded

Hi James, Thank you for your feedback. I apologize for the oversight with the handprints and tire pressure. This is not up to our usual standards. Your continued business means a lot, and I would like to address these concerns with you directly. Please feel free to reach out at your convenience. Thank you, Richard Scheck Service Manager rscheck@lithia.com

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