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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.8
277 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 277 reviews

November 08, 2024

The staff went above and beyond when I dropped my car off for service. They returned my car washed as well, which was a nice touch. More

by izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 08, 2024 -

Ray Laks Honda responded

Izzy, we're delighted to hear that our team at Ray Laks Honda exceeded your expectations and added a special touch by washing your car. Thanks for sharing this positive experience! We look forward to serving you again. 🙂

November 08, 2024

Service and sales staff are knowledgeable, courteous, and friendly. My recent service visit was completed in a timely manner. A video of pertinent findings was texted to me by the technician while I waited More

by Carry back
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric, service advisor
Report | Print
Nov 08, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with us! We're delighted to hear that our Ray Laks Honda team provided knowledgeable and courteous service, along with a timely update. We appreciate your feedback and look forward to serving you again in the future!

November 08, 2024

The dealership was fast and accurate. I plan on coming back here in the future. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 11, 2024 -

Ray Laks Honda responded

That's what we love to hear, Sean! Thank you and please do visit us at Ray Laks Honda whenever there is a need. We're here to help!

November 07, 2024

I would recommend Ray Laks Honda to anyone looking to purchase a Honda. They worked with me to find the right vehicle. Talk to Stephen Little about buying a car. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Little
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Nov 08, 2024 -

Ray Laks Honda responded

John, thank you for recommending Ray Laks Honda! We're glad Stephen and the team could help you find the perfect vehicle. Enjoy your new ride and see you next time!

November 06, 2024

My sales person (Victoria) was vary helpful and informative. The whole process was very smooth. More

by Thomasdaley1079@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria , William Wertheim
Report | Print
Nov 07, 2024 -

Ray Laks Honda responded

Thank you, Thomas, for sharing your experience! We're so glad to hear that Victoria made everything smooth and informative for you. 😊 Making the process easy and enjoyable is what we’re all about. Congrats on your purchase, and we’re here at Ray Laks Honda whenever you need us!

November 05, 2024

Service department was excellent! Very customer focused and explained everything. Clean comfortable waiting area, overall very nice. More

by Jkdesing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 07, 2024 -

Ray Laks Honda responded

Thank you so much for the kind words! We're glad to hear you had a great experience with our service department and felt comfortable in the waiting area. Making sure our customers are well taken care of is what we aim for, and it’s great to know we hit the mark for you. 😊 Looking forward to seeing you again at Ray Laks Honda!

November 05, 2024

Great service department- easy to schedule appointments and it is nice to have updates throughout the wait time More

by wiz1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 07, 2024 -

Ray Laks Honda responded

Thank you for leaving us a review. It's great to hear that our service department at Ray Laks Honda made scheduling and updates convenient for you. Thank you for sharing your experience!

November 04, 2024

They did a great job of changing the oil and rotating the tires for my CR-V. More

by Riccobuono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for the kind words! We’re so glad to hear that our team did a great job with your oil change and tire rotation. It’s always our goal to keep your CR-V in top shape! If there’s anything else you need, don’t hesitate to reach out. Safe travels, and we look forward to seeing you next time at Ray Laks Honda!

November 04, 2024

Vicki was a great salesperson! Alex made the deal easy! Great vehicle at a great price! More

by Big Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suchan
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Nov 04, 2024 -

Ray Laks Honda responded

Thank you for the awesome feedback and congratulations on your new car! We’re glad to hear that Vicki and Alex made your experience easy and enjoyable. If you need anything else, don’t hesitate to reach out to us at Ray Laks Honda. Enjoy your new ride!

November 04, 2024

Lee Rhinebarger is an excellent customer service person. He is extremely knowledgeable, helpful and accommodating to our customer needs. Also he, the management and financial people worked hard to give us a More

by Williampjohnson15Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rhinebarger. , William Wertheim
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

Thank you so much for the wonderful feedback, William! We’re happy to hear that Lee provided such excellent service and went above and beyond to meet your needs. We truly appreciate your kind words and look forward to serving you again in the future at Ray Laks Honda. Thanks again!

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