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Ray Laethem Chrysler Jeep Dodge Ram

Detroit, MI

4.8
369 Reviews

18001 Mack Ave

Detroit, MI

48224

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Showing 369 reviews

March 31, 2023

Kim was my sales person and she was exceptional. No pressure, she listened to my very specific requirements and never got impatient or frustrated. I will definitely be getting another Jeep Wrangler More

by Terri Decaussin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Castiglione
March 27, 2023

Very professional and friendly staff. Came in for an oil change and recall. I was in and out in not time. More

by Floyd125
Recommend Dealer
Yes
Employees Worked With
Roxanne
March 27, 2023

Quick appointment given. Immediate attention when entered service area. BRAD in service area kept in touch the entire time, fixed warranty issue quickly and got jeep back t More

by R mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
March 18, 2023

Quick and easy service online appointment. Dealership was ready when I arrived and service was complete/out in 45 minutes . More

by donalddauphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mullens
March 11, 2023

The dealership and service sperson gave great service-everything I could ask for. Thank you for the excellent experience. More

by kircos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 20, 2023

Friendly, curtious, professional, respectful, everyone is smiling and they enjoy working at Laethem. The dealership is very clean and well kept. More

by bigugly74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was fantastic.
February 09, 2023

Purchasing a car with Laethem is always an efficient and easy process. Working with Kim is great, as she is organized, knowledgeable, and super friendly! More

by Amyhoppe48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Castiglione
January 27, 2023

Alicia in the Service center was very helpful and resolved my Jeep problems in a timely manner More

by Cccrac6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
January 24, 2023

My experience with the Service department at this dealership has been great! I always schedule all my vehicle maintenance services at Ray Laethem. More

by Doubtful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Seeloff
January 17, 2023

Mr. Powell made it easy to lease a new vehicle. Went over all of the incentives and got me the vehicle with all of the items additional items I wanted. More

by Paulac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Powell, Thomas Lowler
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