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Ray Laethem Chrysler Jeep Dodge Ram

Detroit, MI

4.8
369 Reviews

18001 Mack Ave

Detroit, MI

48224

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Showing 369 reviews

April 01, 2017

Tire Service Great service. Waiting for availability of parts, but that's expected. The service representative that answers the phone for service appointments is e More

by Oneofthosecustomers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chesneys
March 31, 2017

New lease was handled very quickly and efficient Aaron Smith and Beverly LaBrecque responded to my online TrueCar request.. All my questions were answered quickly and it was a quick transaction once More

by jili
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Smith was very responsive and professional
March 21, 2017

My Son's new wheels Matt Frame and Nick King are ultimate professionals in helping my son with his new (and first) car. They were knowledgeable and very helpful with my More

by 274Pettis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame and Nick King
March 19, 2017

Very effective repair. Service was quick, effective and moderately priced. Service manager was very helpful in in explaining alternative service options for my vehicle's pro More

by dan_ostrowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael B.
March 19, 2017

Fast and easy Kind of lost count of how many leases I've done here. But as per the norm: Beverly Burns and Karen Mirable did an awesome job. Got the price right, More

by Mhm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Burns, Karen Mirable
March 15, 2017

Perfect. Pleased. Brought my 2015 Jeep Renegade in for an oil change, Very friendly, Polite. The wait time, was quick, not too long of a wait. I got to enjoy the choco More

by BlockHead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service advisor was Diz, he was very nice & polite, explained eyerything.
March 01, 2017

buyer beware I bought a 2013 Chevrolet avalanche, 3 days later the radio/ navigation touch screen locked up. Security measure. I was just trying to change the cloc More

by detroit fireman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
general manager
February 21, 2017

I experienced a POTHOLE defect (sidewall bulge) The defective tire was not safe to drive on ... Ray Laethem (Chrysler) came to my rescue late in the day and not only found a replacement tire after s More

by Downtown Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chandonais
August 18, 2015

Rude salesmen and manager Bought a used car from them. Lied about my payments. Screwed up my paperwork and had to go back. Couldn't get back the day he called cause I was out o More

by Anoll
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Faraci
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