Ray Laethem Chrysler Jeep Dodge Ram

James Powell, Salesman made exceptional effort. Mr. James Powell worked very hard on this sale and exceeded my expectations.in every way. He listened to my requirements and went out of his way ti ma Mr. James Powell worked very hard on this sale and exceeded my expectations.in every way. He listened to my requirements and went out of his way ti make it happen. More

they provided the level of service I was hoping they would The service write up person arranged for a loaner car and handled the paperwork in a professional manner. the overall experience was well done and I w The service write up person arranged for a loaner car and handled the paperwork in a professional manner. the overall experience was well done and I would recommend the dealership. More

Service in a Pinch Woke up the first day I had to report back to work and the Jeep wouldn't start. The dealership recommend I call the Chrysler Towing line. I did, and Woke up the first day I had to report back to work and the Jeep wouldn't start. The dealership recommend I call the Chrysler Towing line. I did, and within the hour the tow was there to take my Jeep in. The battery had a bad cell, which they replaced the battery, but also completed a recall, tire rotation, and oil change. They gladly gave me another vehicle and had the work complete in one day. Service is always fast, friendly, and thorough! More

Great Experience Great environment, coffee, wait time, and service. Everyone encountered was very courteous. I did not have to wait as long as anticipating.. my car Great environment, coffee, wait time, and service. Everyone encountered was very courteous. I did not have to wait as long as anticipating.. my car was handle with care. More

New car jitters So a warning light came on that I misread and so I called Jenni - she told me to bring it in and Rob helped me. I thought that I was fidgeting too mu So a warning light came on that I misread and so I called Jenni - she told me to bring it in and Rob helped me. I thought that I was fidgeting too much with the new technology but he assured me that everything was ok and was so patient and explained everything to me More

New compass I love my new compass. Jenni called me and said I would and I totally do!!!! I was disappointed with the 2016 compass (personal preference) but absol I love my new compass. Jenni called me and said I would and I totally do!!!! I was disappointed with the 2016 compass (personal preference) but absolutely adore the 2017 compass More

Lease turn in and new aquisition Due to a summer end promo I had the opportunity to acquire a new lease. Beverly Burns in sales got me into the Jeep of first choice for an great price Due to a summer end promo I had the opportunity to acquire a new lease. Beverly Burns in sales got me into the Jeep of first choice for an great price. A incredibly valued asset to Chrysler and her customers. Will definitely be returning for the next vehicle. Service department stands tall as well. Special thanks to Brian Crawford in service for the introduction. More

Oil Change appointment I brought my Jeep in for its first oil change. It took approximately one and a half hours. I would have liked to have had updates on the time from the I brought my Jeep in for its first oil change. It took approximately one and a half hours. I would have liked to have had updates on the time from the assistants. Also, I was unable to access WiFi while I was there. Overall, it was a good experience but not exceptional. The associate that waited on me was polite and the lounge was clean. More

Oil change and headlamp fix The the 2.5 hrs to get my oil changed I felt was a little longer than I had anticipated. I should have used the shuttle service and set up an appt in The the 2.5 hrs to get my oil changed I felt was a little longer than I had anticipated. I should have used the shuttle service and set up an appt in advance More

Great! I liked this dealership. Very clean and nice atmosphere. I walked away very happy with my Jeep! Keep up the great work. Joe Girardi led me to the r I liked this dealership. Very clean and nice atmosphere. I walked away very happy with my Jeep! Keep up the great work. Joe Girardi led me to the right place! More