Ray Laethem Chrysler Jeep Dodge Ram
Detroit, MI
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Lease, Jeep I cannot day enough about my experience with Ray Lathem dealership. Jeff Lathem, Bob Hunwick and his assistant Karen are simply the best. Professional I cannot day enough about my experience with Ray Lathem dealership. Jeff Lathem, Bob Hunwick and his assistant Karen are simply the best. Professional, experienced and friendly. I’ve recommended many people to this dealership because of the way they treat their customers. I’ve been leasing for years and will continue. I highly recommend this dealership. More
Wonderful experience in the lease of my new vehicle James Elzerman was very helpful and beyond friendly. He made the "stressful" task of finding a new vehicle very easy for me! I could not thank him e James Elzerman was very helpful and beyond friendly. He made the "stressful" task of finding a new vehicle very easy for me! I could not thank him enough for all of his help!!!! More
They where very nice in help what every I need it. I was very pleased with everything they did for me. And getting my car back on the road, thumbs up 👍🏽👍🏽👍🏽👍🏽👍🏽. I would recommend them to any I was very pleased with everything they did for me. And getting my car back on the road, thumbs up 👍🏽👍🏽👍🏽👍🏽👍🏽. I would recommend them to anyone that need service. And I would take my car back if it need service any time. More
Comfortable. I started going to Ray Laethem when the dealership I purchased my vehicle from oil service-man was rude and lack patience. When I came to Ray Laethem I started going to Ray Laethem when the dealership I purchased my vehicle from oil service-man was rude and lack patience. When I came to Ray Laethem they made me feel comfortable and welcome. Service was fast and fair, that all I asked. More
great experience Best prices, easy to deal with sales and close to my home. Processing the paper and the speed was very fast, I love my Pacifica. Best prices, easy to deal with sales and close to my home. Processing the paper and the speed was very fast, I love my Pacifica. More
Didn't have a long wait time I give the price for an oil change 2 stars because the price is too high for an oil change. There should be a special low price for oil changes & etc I give the price for an oil change 2 stars because the price is too high for an oil change. There should be a special low price for oil changes & etc if the vehicle was purchased at Ray Laethem. More
They went out of their way. I had a cold weather intermittent problem with electronics locking out the screen. I do forensic electronics and understand these could be difficult t I had a cold weather intermittent problem with electronics locking out the screen. I do forensic electronics and understand these could be difficult to find. Catching it at the right moment was tough. When I caught it I just popped in. They had to take pictures of the screen to show what the problem was. This happened a few times. Then we set a service date and it just happened to be working fine. Finally in the second service date they caught it by keeping it overnight so the cold would get at it. (Contracting metals opens a circuit). The "stack" had to be replaced. The only disappointment was that I didn't get offered a loaner. It was 3 days without my car. More
Awesome experience from the beginning to the end The overall atmosphere of the dealership was so comfortable. The sales people were very courteous and observant of our length of time there bit offere The overall atmosphere of the dealership was so comfortable. The sales people were very courteous and observant of our length of time there bit offered water or coffee just magnificent. More
Airbag Recall Had no problems at all.... Got me in and out in a very timely manner. Gave me a rental for the few hours I needed it without any questions. Excellen Had no problems at all.... Got me in and out in a very timely manner. Gave me a rental for the few hours I needed it without any questions. Excellent Customer Service!! More
Service review Oil change service was excellent. Chris in the service department was very friendly and notified me when job was completed. Good, good & much better s Oil change service was excellent. Chris in the service department was very friendly and notified me when job was completed. Good, good & much better service than I dealt with Laethem in the past. More