Ray Laethem Chrysler Jeep Dodge Ram
Detroit, MI
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Good experience at Ray Laethem The shuttle is definitely a plus. The technician takes care of the necessary repairs and services, but doesn't try to add services the customer doesn The shuttle is definitely a plus. The technician takes care of the necessary repairs and services, but doesn't try to add services the customer doesn't need. Overall a pleasant experience. More
Brian was outstanding Friendly, accommodating, kept me informed, and overall great experience. Brian hooked me up with a great loaner car. They kept my Jeep for almost 2 we Friendly, accommodating, kept me informed, and overall great experience. Brian hooked me up with a great loaner car. They kept my Jeep for almost 2 weeks, but were able to figure out what the issue was while I drove the loaner car. Thankfully the issue was still covered by the extended warranty. Thanks Brian More
Excellent sales man Couldnt be happier with my new lease, my sales guy chris carion is by far the best sales person ive ever had the pleasure of doing business with. He g Couldnt be happier with my new lease, my sales guy chris carion is by far the best sales person ive ever had the pleasure of doing business with. He got me exactly what i was looking for at what i wanted to spend. I wish all sales people were as professional and helpful as him. I give him an A+++++ and will be sending him more customers. In my opinion he is a huge asset to the ray laethem dealership. More
Great Came in to have wheel locks added to my tires the guys got me in & out in a timely manner .I appreciate the great customer service. Came in to have wheel locks added to my tires the guys got me in & out in a timely manner .I appreciate the great customer service. More
Great Service advisor was great .Based on service alone I would lease my next vehicle from here he was great and very easy to deal with Service advisor was great .Based on service alone I would lease my next vehicle from here he was great and very easy to deal with More
Went well and the problem with the car was fixed. The squeaking in the front end of the car was quickly diagnosed and repaired the same day. The car runs much quieter. Glad I had the work done. The squeaking in the front end of the car was quickly diagnosed and repaired the same day. The car runs much quieter. Glad I had the work done. More
Best Experience I've had! I have had serveral Lease experiences in the past and I can honestly say that this was the easiest and best experience I've ever had. Chris made thin I have had serveral Lease experiences in the past and I can honestly say that this was the easiest and best experience I've ever had. Chris made things smooth, our wait was short, and we felt like we were actually appreciated. I will definitely use this dealership and our salesperson again in the future. More
Very Professional The salesperson, James Powell was very professional in helping us select a new lease vehicle for my wife. He was courteous and made the process very The salesperson, James Powell was very professional in helping us select a new lease vehicle for my wife. He was courteous and made the process very smooth. More
Horrible service Delivers truck dirty and with dents, garbage all in truck seats where coming apart on a brand new truck, could never get a call back from anyone inclu Delivers truck dirty and with dents, garbage all in truck seats where coming apart on a brand new truck, could never get a call back from anyone including Jeff laethem the owner, very unprofessional dealership would not recommend this place to anyone, mother was there when I was getting my truck she asked to see a Durango they gave her keys and car was blocked in by other cars couldn’t even get in to look at it told the salesman and he laughed about it, will be contacting css and Fca about this dealership More
Satisfied finally Up front with what they are doing and what’s happening taking time to explain everything also friendly and professional constantly keeping me informed Up front with what they are doing and what’s happening taking time to explain everything also friendly and professional constantly keeping me informed of how things are going with the servicing of my vehicle. More