Ray Laethem Chrysler Jeep Dodge Ram
Detroit, MI
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Worst service department I purchased my vehicle there and I work in the area, so I take my 2017 Jeep Grand Cherokee there for service out of convenience. I have been probably I purchased my vehicle there and I work in the area, so I take my 2017 Jeep Grand Cherokee there for service out of convenience. I have been probably 10 times in 17 months. Not once have I left the service department as a satisfied customer. Slow write ups and ridiculously slow turn around times on oil changes. When I drop my car off at 7:30 am and the oil change still isn't done by 3:00 pm, theres an issue. Too many issues to list. Will not be returning to their service department, despite it's convenient location. More
Great staff fun to work with! Jennie is our sales girl again! We love our new Dodge Ram. She is always on top of our needs and follows up with us. John is easy to talk to about fi Jennie is our sales girl again! We love our new Dodge Ram. She is always on top of our needs and follows up with us. John is easy to talk to about financing and gets us the best rate possible. We are loyal customers because of them. More
Everything went well from beginning to end Lartham Service was accommodating, accurate and knowledgeable . From the on line scheduling to the actual service visit everything has been profession Lartham Service was accommodating, accurate and knowledgeable . From the on line scheduling to the actual service visit everything has been professional and responsive. We could not have been happier More
Overland Great dealership. It was a great pleasure to work with Nic K. He goes above and beyond for his customers!!! Will definitely be returning to this deale Great dealership. It was a great pleasure to work with Nic K. He goes above and beyond for his customers!!! Will definitely be returning to this dealership. More
NEW CAR SALE JAMES HAS WORKED WIYH ME BEFORE OVERALL OPINION IS HE WAS A GREAT SALES MAN AND I WOULD REFER OTHER TO RAY LAETHEM DEALERSHIP. THANKS JAMES HAS WORKED WIYH ME BEFORE OVERALL OPINION IS HE WAS A GREAT SALES MAN AND I WOULD REFER OTHER TO RAY LAETHEM DEALERSHIP. THANKS More
Just how it should be James was extremely helpful and got us taken care of as he worked with multiple customers I’ll be back and won’t hesitate to refer friends and family James was extremely helpful and got us taken care of as he worked with multiple customers I’ll be back and won’t hesitate to refer friends and family More
Hunwick & Lauren are the best around! I had just about the best service I've ever had! Bob Hunwick and Lauren Zanger are hands down the most effective, efficient, and kind sales persons I I had just about the best service I've ever had! Bob Hunwick and Lauren Zanger are hands down the most effective, efficient, and kind sales persons I've ever dealt with. Cannot wait to come back and see them, just to say hello! 5 STARS! More
Lease Beverly Burns is the best sales person EVER! She takes care of your needs and has you taken care of at the speediest and most efficient way I have eve Beverly Burns is the best sales person EVER! She takes care of your needs and has you taken care of at the speediest and most efficient way I have ever experienced!!! More
Oil Change appointment I was able to schedule tjhe oil change appointment on line and service was ready arrived. No waitimg and It took less than an half an hour. I was able to schedule tjhe oil change appointment on line and service was ready arrived. No waitimg and It took less than an half an hour. More
Awesome Everyone was friendly and prompted . The transportation ensured that I made it work in time and My service consultant was awesome . Overall I was sati Everyone was friendly and prompted . The transportation ensured that I made it work in time and My service consultant was awesome . Overall I was satisfied with the service More