Ray Laethem Chrysler Jeep Dodge Ram
Detroit, MI
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Above and Beyond I had emergency repairs needed on my son's Jeep so he could drive back home to Ohio. I dropped it off in the morning and Andrea jumped through hoops o I had emergency repairs needed on my son's Jeep so he could drive back home to Ohio. I dropped it off in the morning and Andrea jumped through hoops on our behalf. She was able to get the vehicle in to be diagnosed and they had all the parts in stock. We were back on the road late that afternoon and very appreciative. Thank you, Andrea. More
Great Everything went just fine. Had a defective U connect replaced; a recall item corrected; an oil change and the tires rotated. Took two visists because Everything went just fine. Had a defective U connect replaced; a recall item corrected; an oil change and the tires rotated. Took two visists because a new U Connect Radio had to be ordered. More
Purchasing is simple at Ray Laethem Mike Charbonneau made purchasing a vehicle from Ray Laethem educational, relaxing and exciting. Mike was extremely knowledgeable about the vehicle I w Mike Charbonneau made purchasing a vehicle from Ray Laethem educational, relaxing and exciting. Mike was extremely knowledgeable about the vehicle I was interested in along with the options which were available and I look forward to working with him on my next vehicle. More
Old man sr, I had no problem when I visit things went great thanks you. I have been during business with dealer for a few years thanks you. I had no problem when I visit things went great thanks you. I have been during business with dealer for a few years thanks you. More
Happy The service and repairs took less time than I expected. I was greeted immediately and everyone was helpful and focused on making sure I didn’t have t The service and repairs took less time than I expected. I was greeted immediately and everyone was helpful and focused on making sure I didn’t have to wait a long time. I appreciated that. More
very helpful They were very helpful with the problems we were having with our vehicle.The dealership could use a better delivery of parts from OEM suppliers to spe They were very helpful with the problems we were having with our vehicle.The dealership could use a better delivery of parts from OEM suppliers to speed up waiting for parts. More
I am truly happy with the services. I was offered a loaner until my car was ready the next day, something that was very helpful for me, as I had no one to pick me up and take me to work I was offered a loaner until my car was ready the next day, something that was very helpful for me, as I had no one to pick me up and take me to work thge next day, while my car had to stay overnight. This is something that was never offered to be before. I am sorry that I don't remember the young man name, that waited on me but truly happy he took the time to help me. More
RAy Laethem--Best Dealership Service Center in Town!!!!!!!! Mike Price and the Ray Laethem Chrysler Service team is the best service center in town for not only Chryslers, but Dodge and Ram too!!!!! Had my car Mike Price and the Ray Laethem Chrysler Service team is the best service center in town for not only Chryslers, but Dodge and Ram too!!!!! Had my car in for an appointment to replace rear shocks, oil change and tire rotation---in early and back on time with fabulous service from this team. Ready to go whether you have planned maintenance or drop in for an oil change--they are ready with a SMILE!!!! Mike Price the Service Manager and his staff---Ryan, Brian, Mark, Andrea and others are ready to assist you for any service issue. They have the latest technology to help you, have them show you the photo capability they now have to look at issues that need repair---no more need to go out to the service bay to look---will show you with a photo on their monitor at the service desk---WOW!!!! Always a 1st class experience with Mike Price--Think Ray Laethem first for service---and of course sales!!! More
Very pleased I was greeted by a very courteous service rep and the service was completed on time, as promised. I would recommend Ray Laethem Jeep to friends and re I was greeted by a very courteous service rep and the service was completed on time, as promised. I would recommend Ray Laethem Jeep to friends and relatives. More
Great follow up. Wes did a great job keeping his word every step of the way. I shopped 3 other dealers and Ray Laethem had the best pricing. My spare time was limite Wes did a great job keeping his word every step of the way. I shopped 3 other dealers and Ray Laethem had the best pricing. My spare time was limited during the transaction so Wes did all he could to accommodate. More