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Ray Laethem Chrysler Jeep Dodge Ram

Detroit, MI

4.8
369 Reviews

18001 Mack Ave

Detroit, MI

48224

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Showing 369 reviews

August 19, 2019

Problem resolved with one visit Service area kept us informed as to status of repairs and had car done on time. Also provided a much-needed loaner while car was being serviced. More

by e3492lucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Service Mgr., Clarence
August 13, 2019

Outstanding Customer Service Ray Laethem has the best customer service in the country for Chrysler and other cars to be serviced. Service Manager Mike Price does an outstanding jo More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Price
August 05, 2019

2018 compass....unreliable..Mike mfr an asset to the compan was impressed with the handling of my situation with my 2018 JEEP COMPASS...NOT HAPPY WITH IT...ITS AN UNSAFE VEHICLE...BUT I WILL GO AHEAD WITH THE O More

by scsnanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE
July 09, 2019

Outstanding Professional, answered all my questions. Valued my business. Will return to dealership was treated like family. Will highly recommend. Sales person More

by Happy1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Powell
June 17, 2019

PART REPLACEMENT NEEDED Customer service was great and friendly - specifically Ryan Devrendt and CJ (unsure last name). The part was replaced in a timely manner and was free More

by beleckol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ
June 15, 2019

Fantastic service! Quality and fast service!! Five Stars!! I want to thank Bruce Campbell, Mike Peters and CJ for excellent service! The were very helpful, informative and gave me fast and quality service! I More

by Lilmet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Campbell, Mike Peters and C.J.
June 14, 2019

Sales This is the 2nd car we leased from Mike Charbonneau in one year! Always has treated us excellent! Highly recommend d him as a sales person to everyone More

by Gina Dunaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Charbonneau
June 04, 2019

Service Fast, friendly service. I’m having a oil issue in my van. It seems to be disappearing. They did an oil change and recommended to have oil checked in More

by Gma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ
June 04, 2019

Excellent James is the absolute best, no pressure, took his time, showed us anything we wanted to see and always gives us the best deal possible. More

by pjrrock79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Elesermen
June 04, 2019

New Car Purchase Mike was the consemate profesional, never stopped even when the car i was looking at unexpectantly became unavailable, to no fault of his own.He searc More

by Big Dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Charbonneau
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