
Ray Laethem Chrysler Jeep Dodge Ram
Detroit, MI
Filter Reviews by Keyword
By Type
Showing 369 reviews
Top notch Staff and Service My family has Leased 6 vehicles since 2005, 4 purchased thru Mr James Powell. Ray Laethem is my 1st choice for quality and service. My niece Mya Brow My family has Leased 6 vehicles since 2005, 4 purchased thru Mr James Powell. Ray Laethem is my 1st choice for quality and service. My niece Mya Brown just Leased a 2019 Jeep Wrangler and I recommend all friends and family to try your dealership first. Kudo's to whoever bakes the chocolate chip cookies for customers waiting. I met Chris Chambers in 2005, been a loyal customer ever since. More
Steve was amazing!! He really spent alot of time finding the perfect vehicle for me and my family... He made sure i got the best deal possible with not so great credit...With winter coming its a huge relief the perfect vehicle for me and my family... He made sure i got the best deal possible with not so great credit...With winter coming its a huge relief to know that i now have a reliable vehicle....thank you so much Steve and everyone at Ray Latham!!! More
Gone here twice. Once to try to buy a new vehicle and once for service. The one time I went to get a vehicle, no one wanted to help me and once some one did they didn’t take me seriously. I ended up goin once for service. The one time I went to get a vehicle, no one wanted to help me and once some one did they didn’t take me seriously. I ended up going to a different dealership. Since this is the closest FCA dealer I figured I would try again and go get an oil change. The guy in the service area was super rude I ended up just backing up and going to a Valevoline. More
Andrea was very pleasant not harsh and explained everything I asked about.her tone and attitude made a big difference when you need help. she’s honest to me about my vehicle everything I asked about.her tone and attitude made a big difference when you need help. she’s honest to me about my vehicle More
My experience was Excellent Ray Laethem always give Quality Customer Service. Ray Laethem shows Trust, Integrity, Respect and Fairness to their customers. Ray Laethem is very ded Ray Laethem always give Quality Customer Service. Ray Laethem shows Trust, Integrity, Respect and Fairness to their customers. Ray Laethem is very dedicated to making their customers Happy. More
Just Be Truthful!! I've been coming here for years but my last experience was the WORST!!! You' lost a loyal customer, Service Department Stinks....Mechanics needed, I've been coming here for years but my last experience was the WORST!!! You' lost a loyal customer, Service Department Stinks....Mechanics needed, and you need to be truthful when dropping off your vehicle, after an appointment was made it took 4 days for a PCV hose to replaced and a leaking oil pan to be repaired. I have been placed on hold for 20 mins had to call back...I've been lied to about when my vehicle could be serviced. I thought that is was a reputable place, but I guess not!!!. I like using businesses where I live, but Ray Laethem use to be the place to take your car..but now I'm done, after reading the reviews I see why. NEVER AGAIN!!! MRS. BUTLER More
review of a very naive survey. I and my family have purchased or leased probably 15 cars from ray laethem over the last number of years. if this dealership were not satisfactory an I and my family have purchased or leased probably 15 cars from ray laethem over the last number of years. if this dealership were not satisfactory and the product purchased also satisfactory, I would not purchase another product from the dealership of gm. I cannot say the same about the quality of this survey, since I do not easily find tourain amongst the included vehicles which are chevy, dodge, jeep, and ram. lastly, as to what I am interested in a business deal is whether the product is good and the employees knowledgeable , timely, professional, focused on me, and considerate of my time. who on earth remembers irrelevant matters when buying a car. I can't imagine why such irrelevant criteria are include in this survey More
Great Job! I have leased another vehicle from James Elzerman, he did a great job, he was quick, answered all of my questions, and got me into the vehicle that I I have leased another vehicle from James Elzerman, he did a great job, he was quick, answered all of my questions, and got me into the vehicle that I wanted! More
Easy to work with Carl Preston was reliable & easy to work with. He took the time to answer questions and never made us feel like he was in a rush. Thanks, Carl Te Carl Preston was reliable & easy to work with. He took the time to answer questions and never made us feel like he was in a rush. Thanks, Carl Terrell Priester More
Car service The associate was pleasant, knowledgeable and understanding. He arranged for me to get transportation from service station to home and return to servi The associate was pleasant, knowledgeable and understanding. He arranged for me to get transportation from service station to home and return to service station. I would ask for him to help me again. Moo 9 More