
Ray Laethem Chrysler Jeep Dodge Ram
Detroit, MI
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The dealership experience was excellent from start to finish. All of my needs were met. I did have trouble with Chrysler finance. We did twice on hold for close to an hour to speak to somebody. There sho finish. All of my needs were met. I did have trouble with Chrysler finance. We did twice on hold for close to an hour to speak to somebody. There should be an automated call back option. Should never treat a customer that way. More
good experience needed an oil change, and tire rotation...all completed quickly, and with a professional touch that can compare with other dealers east or west side needed an oil change, and tire rotation...all completed quickly, and with a professional touch that can compare with other dealers east or west side More
Karen Mirablie is a wonderful sales manager and would not consider buying a Chrysler product from anyone else. Wes was also a big help preparing our new Chrysler Pacifica. By the way Chrysler was not an opti consider buying a Chrysler product from anyone else. Wes was also a big help preparing our new Chrysler Pacifica. By the way Chrysler was not an option below. More
Timely and professional I scheduled an appointment and the whole experience was timely and professional. The rep was courteous and answered all my questions. The cashier was I scheduled an appointment and the whole experience was timely and professional. The rep was courteous and answered all my questions. The cashier was pleasant as well. More
Wes McConney made it happen! We can not say or thank Wes McConney enough for the excellent job he did with the lease experience for our new Jeep Compass. It was a truly an enjoyab We can not say or thank Wes McConney enough for the excellent job he did with the lease experience for our new Jeep Compass. It was a truly an enjoyable experience. Wes is the epitome of excellence in salesmanship and professionalism. The whole transaction was done by emails and text messages. The time we spent at the dealership was just chit chat and going over the car. Laethem is taking all precautions for the China Virus and keeping us safe. We will be back again. Thanks Wes! Great job! More
Always a pleasure having service at Ray Laethem Making an appointment was easy online and so convient! The staff is great to work with and caring,...I love MIKE PETERS! Always going above & beyond Making an appointment was easy online and so convient! The staff is great to work with and caring,...I love MIKE PETERS! Always going above & beyond to provide great customer service. More
Had an appointment for tire. Due to air leakage. Appointment during Covid-19. Got in and out even had my recall done. No problems everyone was wearing a mask social distancing was in place. My first Appointment during Covid-19. Got in and out even had my recall done. No problems everyone was wearing a mask social distancing was in place. My first vehicle outside the Ford family. More
Awesome Customer Service Thank you so much - I leased Jeep Compass two weeks ago and the overall experience was great! Good customer service and quality services! Thank you ag Thank you so much - I leased Jeep Compass two weeks ago and the overall experience was great! Good customer service and quality services! Thank you again! More
Purchasing a pre-owned vehicle has never been easier! Kim Ryszewski was extremely easy to work with and expedited all steps making it, oddly pleasant! Ray Laethem arranged the fina has never been easier! Kim Ryszewski was extremely easy to work with and expedited all steps making it, oddly pleasant! Ray Laethem arranged the financing and it was the best rate too! I cant recommend them enough. Thanks! More
Very professional and safe. Hospitable, clean, very help and we'll prepared. I recommend that many other people come here for a top quality vehicle. and we'll prepared. I recommend that many other people come here for a top quality vehicle. More