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Ray Laethem Chrysler Jeep Dodge Ram

Detroit, MI

4.8
369 Reviews

18001 Mack Ave

Detroit, MI

48224

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Showing 369 reviews

April 04, 2022

My appointment was Monday and I picked up my 2022 Ram Tuesday! James and the entire team did an amazing job working around my busy schedule. All of the staff that I encountered was extremely friendly a More

by swintlogisticsgroup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Powell
April 02, 2022

2012 Chrysler 200 had check engine light. Called and was able to get an appointment immediately. The vehicle was fixed and I picked it up the next day. More

by ahuizinga1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
March 24, 2022

Online appointment scheduling and a quick process for drop off and pick up. Convenient location for the Grosse Pointe and east side area. Great dealership. Cashier and service advisor were friendly an More

by bl2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
March 24, 2022

Really great people to work with. I told them what I wanted and they found it for me. More

by kovar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Powell
November 17, 2021

Wes was great and made the process so easy! He was prompt with my emails and answered all of my questions. I felt like he truly cared about us, and would work with him again in a heartbeat. More

by michellerbarill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes, Donna
November 08, 2021

Always a great experience here with all of the team. CJ was very easy to deal with, answered all the questions I had.. Picking up the vehicle was a breeze. Sean the finance guy was not pushy at all. They More

by Bubba9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ
July 01, 2021

Very easy to work with, customer-centric, and friendly. Would be happy to work with them again. More

by Mary Beth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes McConney
June 21, 2021

A great dealership & great people to work with. Keep up the good work More

by Clay49304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Ryzewski
June 15, 2021

The entire Laethem staff worked with us to ensure that the buying experience was exceptional. It is a pleasure to do business with people who know your name and call you by it. The follow up to explain h More

by Dan Hollanddanielmholland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes McConney, Alex, Karen Mirable.
June 13, 2021

Going from leasing to purchasing was a great experience for me. I will definitely revisit Ray laethem when it is time for a new vechile. More

by Phillipbuffington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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