Ray Laethem Chrysler Jeep Dodge Ram
Detroit, MI
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My appointment was Monday and I picked up my 2022 Ram Tuesday! James and the entire team did an amazing job working around my busy schedule. All of the staff that I encountered was extremely friendly a Tuesday! James and the entire team did an amazing job working around my busy schedule. All of the staff that I encountered was extremely friendly and eager to help. Great Experience! More
2012 Chrysler 200 had check engine light. Called and was able to get an appointment immediately. The vehicle was fixed and I picked it up the next day. Called and was able to get an appointment immediately. The vehicle was fixed and I picked it up the next day. More
Online appointment scheduling and a quick process for drop off and pick up. Convenient location for the Grosse Pointe and east side area. Great dealership. Cashier and service advisor were friendly an drop off and pick up. Convenient location for the Grosse Pointe and east side area. Great dealership. Cashier and service advisor were friendly and efficient. More
Wes was great and made the process so easy! He was prompt with my emails and answered all of my questions. I felt like he truly cared about us, and would work with him again in a heartbeat. with my emails and answered all of my questions. I felt like he truly cared about us, and would work with him again in a heartbeat. More
Always a great experience here with all of the team. CJ was very easy to deal with, answered all the questions I had.. Picking up the vehicle was a breeze. Sean the finance guy was not pushy at all. They was very easy to deal with, answered all the questions I had.. Picking up the vehicle was a breeze. Sean the finance guy was not pushy at all. They were both friendly to my son who was along for the ride. Mr. Laethem has a good team. More
The entire Laethem staff worked with us to ensure that the buying experience was exceptional. It is a pleasure to do business with people who know your name and call you by it. The follow up to explain h the buying experience was exceptional. It is a pleasure to do business with people who know your name and call you by it. The follow up to explain how new features worked was also exceptional. At the time of vehicle pick-up I was not feeling well, but they accommodated me by bringing the paperwork out to my car for explanation and signature. This is an outstanding dealership. More