Ray Laethem Buick GMC

Tom and Betsy I come to Ray Laethem because I receive exceptional service from Tom and Betsy! It is not about selling a car, but they make sure that you get the ri I come to Ray Laethem because I receive exceptional service from Tom and Betsy! It is not about selling a car, but they make sure that you get the right fit and price! I LOVE THEM! More

Oil change and Front brakes & glove box I switched my appointment last minute and still received exceptional very timely service. I came in for an oil change and to have my glove box reattac I switched my appointment last minute and still received exceptional very timely service. I came in for an oil change and to have my glove box reattached and it was discovered that my front brakes We’re on red and I was getting ready to go on a long trip with my children and was very happy that all of the work was taken care of and less than three hours :-) More

Friendly and Efficient I found the vehicle I wanted online and gave the dealership a call; Betsy took the time to go over the numbers with me and set up a test drive. When I I found the vehicle I wanted online and gave the dealership a call; Betsy took the time to go over the numbers with me and set up a test drive. When I got to the dealership, everything was ready. When I was ready to purchase, they took the time to walk me through the numbers. When it was time to pick up the vehicle, it was thorough but not a long process. The vehicle and the paperwork were ready; turning in my lease vehicle was easy and the vehicle walk-through was just the right amount of time for me. More

Professional and Accommodating The Service Manager Walt provided exceptional customer service regarding a warranty for the replacement of my gas pedal. He took the time to communic The Service Manager Walt provided exceptional customer service regarding a warranty for the replacement of my gas pedal. He took the time to communicate my issue to GM for a resolution. I was very satisfied. Highly recommend. More

Ray Laethem Oil Change I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintena I really appreciated the speed and convenience with which Ray Laethem handled my oil change. I also appreciated the print out with suggested maintenance. Great work! And the price was VERY reasonable! More

Betsy Crane! :-) The level of customer service was exceptional from the time I walked into the dealership until the time I left. Not only was Betsy wonderful but the The level of customer service was exceptional from the time I walked into the dealership until the time I left. Not only was Betsy wonderful but the entire team was very knowledgeable and worked out a heck of a deal for my new 2019 Terrain! More

Routine Maintenance Service was quick, employees were polite and kept me in the loop of what was going on with my car. Shuttle service allowed me to go home and do other Service was quick, employees were polite and kept me in the loop of what was going on with my car. Shuttle service allowed me to go home and do other things and returned bus shuttle to get my car, which is super convient. Great job 👍🏾 More

GREAT!!!!! There is nothing else to describe. If they were any better, I would have to buy another car :>) Great job #1 Buick 2018 football of the year There is nothing else to describe. If they were any better, I would have to buy another car :>) Great job #1 Buick 2018 football of the year More

to me I felt like family everyone takes time yo listen to your needs . from sales to service . for 36 years that is why I go back even after I moved . everyone takes time yo listen to your needs . from sales to service . for 36 years that is why I go back even after I moved . More

Bob Hunwicks was exceptional from start to finish! Purchased my second vehicle from Bob Hunwick. Service was great and everything was taken care of from trade in to new vehicle purchase. Lauren was tho Purchased my second vehicle from Bob Hunwick. Service was great and everything was taken care of from trade in to new vehicle purchase. Lauren was thorough in making sure I understood how the electronics in the vehicle worked. She also shared with me some of her other customer's views on some of the electronic options. I found that helpful. Bob and Lauren are an exceptional team to work with! More