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Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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Great service Donnell Reymond handled my service visit. He was able to locate the needed part and made sure that the repair was completed without the need to make a Donnell Reymond handled my service visit. He was able to locate the needed part and made sure that the repair was completed without the need to make a return visit. More
Outstanding buyers experience EJ was exceptional and extremely professional during the entire shopping and leasing process. I highly recommend EJ and Ryan. The Ray Laethem dealersh EJ was exceptional and extremely professional during the entire shopping and leasing process. I highly recommend EJ and Ryan. The Ray Laethem dealership is top notch in every respect. More
Easy, peasy, quick and kind and efficient advisor Tbe nice young man working with me showed my husband and I how to do a few things with ohr car. Tbey were swMoes with customers , but he took tbe time Tbe nice young man working with me showed my husband and I how to do a few things with ohr car. Tbey were swMoes with customers , but he took tbe time to tea h us anyways. More
New 2017 Sierra Had an excellent leasing experience with Bob Hunwick and Lauren Zanger. They took the time to teach me about all the features of the truck, set up G Had an excellent leasing experience with Bob Hunwick and Lauren Zanger. They took the time to teach me about all the features of the truck, set up GMC and Onstar, fully gased up and clean! Always a pleasure going to Ray Laethem! More
Very good service had an oil change and replacement of brake Very happy with the service dept work that was completed, would trust my car to be worked on again, only mechanics where I do take my car currently Very happy with the service dept work that was completed, would trust my car to be worked on again, only mechanics where I do take my car currently More
Oil change and checking up. Had a good experience with service person Donnell. Donnell was knowledgable and very pleasant. Wait time normal for oil change. Waiting room clean Had a good experience with service person Donnell. Donnell was knowledgable and very pleasant. Wait time normal for oil change. Waiting room clean with TV. More
Leasing a new vechile Matt, very friendly and helpful. Knowledgeable about the vehicle, in fact all sales personnel were great! The weather was terrible,snow everywhere, bu Matt, very friendly and helpful. Knowledgeable about the vehicle, in fact all sales personnel were great! The weather was terrible,snow everywhere, but warm and inviting visit. More
New car purchase Matt went above and beyond to treat me with honesty, integrity, and professionalism! I will recommend him to everyone I know. It is so refreshing to k Matt went above and beyond to treat me with honesty, integrity, and professionalism! I will recommend him to everyone I know. It is so refreshing to know that there are honest good, trustworthy people in the car business. More
Engine oil leak repair The service advisors were very courteous and helpful (especially Mike)...a pleasant experience overall! I enjoyed the loaner that I was given - GMC A The service advisors were very courteous and helpful (especially Mike)...a pleasant experience overall! I enjoyed the loaner that I was given - GMC Acadia Denali More
Tire installation They didn't have the tires for my car in stock, I ordered them from the Tire Rack since the dealer is an approved authorized installer. They called me They didn't have the tires for my car in stock, I ordered them from the Tire Rack since the dealer is an approved authorized installer. They called me when the Tigers were in, we made an appointment, and the installation went flawlessly. The final price was actually less than what was quoted, including an all wheel alignment. Would recommend highly More