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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

3.4
226 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 226 reviews

February 20, 2018

Great service Donnell Reymond handled my service visit. He was able to locate the needed part and made sure that the repair was completed without the need to make a More

by Jerry Teagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnell Reymond
February 07, 2018

Outstanding buyers experience EJ was exceptional and extremely professional during the entire shopping and leasing process. I highly recommend EJ and Ryan. The Ray Laethem dealersh More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EJ and Ryan
January 31, 2018

Easy, peasy, quick and kind and efficient advisor Tbe nice young man working with me showed my husband and I how to do a few things with ohr car. Tbey were swMoes with customers , but he took tbe time More

by Ilovemusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall this nice young mans name
January 29, 2018

New 2017 Sierra Had an excellent leasing experience with Bob Hunwick and Lauren Zanger. They took the time to teach me about all the features of the truck, set up G More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hunwick, Lauren Zanger
January 29, 2018

Very good service had an oil change and replacement of brake Very happy with the service dept work that was completed, would trust my car to be worked on again, only mechanics where I do take my car currently More

by dawnmatt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
January 23, 2018

Oil change and checking up. Had a good experience with service person Donnell. Donnell was knowledgable and very pleasant. Wait time normal for oil change. Waiting room clean More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnell.
January 09, 2018

Leasing a new vechile Matt, very friendly and helpful. Knowledgeable about the vehicle, in fact all sales personnel were great! The weather was terrible,snow everywhere, bu More

by Justme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
January 09, 2018

New car purchase Matt went above and beyond to treat me with honesty, integrity, and professionalism! I will recommend him to everyone I know. It is so refreshing to k More

by Thomas R McCarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frame
January 08, 2018

Engine oil leak repair The service advisors were very courteous and helpful (especially Mike)...a pleasant experience overall! I enjoyed the loaner that I was given - GMC A More

by 2016 Buick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
January 07, 2018

Tire installation They didn't have the tires for my car in stock, I ordered them from the Tire Rack since the dealer is an approved authorized installer. They called me More

by DJTelang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce
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