Ray Laethem Buick GMC

Quick, easy got the vehicle wanted Walked into ray laethem after having used the site to lock in a deal on site. Came in got the vehicle I wanted relatively straight forward process. Walked into ray laethem after having used the site to lock in a deal on site. Came in got the vehicle I wanted relatively straight forward process. More

Great service, knowledgeable of about products and features. They went above and beyond to get my deal done. It was dead in the water twice, but revived thanks to Bob's creativity. A true professional. They went above and beyond to get my deal done. It was dead in the water twice, but revived thanks to Bob's creativity. A true professional. More

Always Ready to Help Always get honest complete answers, Good recommendations, no pressure. Do not have to return to rework an issue, right the first time. On-line reserv Always get honest complete answers, Good recommendations, no pressure. Do not have to return to rework an issue, right the first time. On-line reservations help to request on my schedule. More

Efficient & Quick Front axel brake pads and rotors were replaced after diagnosis in a short time. The cost was also acceptable and fair. Rear axel brake pads were also Front axel brake pads and rotors were replaced after diagnosis in a short time. The cost was also acceptable and fair. Rear axel brake pads were also checked, but were found to be good. More

Seamless The greeting was friendly, the service rep understood the issues and was responsive. The work was completed on time, as promised. Thank you Jeff Laet The greeting was friendly, the service rep understood the issues and was responsive. The work was completed on time, as promised. Thank you Jeff Laethem for running a professional operation! Danny Mal More

Needed the light indicating a problem with the air bag check The job was done in a timely fashion. The workers addressed and solved the problem in a professional manner. I was treated with courtesy and respe The job was done in a timely fashion. The workers addressed and solved the problem in a professional manner. I was treated with courtesy and respect. More

Friendliest employees. Went in for an oil change, ended up leasing a new Buick Encore because the deal was so awesome. Thank you all for being so kind and knowledgeable. Went in for an oil change, ended up leasing a new Buick Encore because the deal was so awesome. Thank you all for being so kind and knowledgeable. More

A great experience The staff made the entire process quick and easy, were knowledgeable and able to get the vehicle that I wanted from a different dealer. Nice job. The staff made the entire process quick and easy, were knowledgeable and able to get the vehicle that I wanted from a different dealer. Nice job. More

Great Very satisfied with the time it took and also the courtesy of all the employees. The service was excellent and the price too! Thank you. Very satisfied with the time it took and also the courtesy of all the employees. The service was excellent and the price too! Thank you. More

Poor costumer service Made an appointment for an 9 am oil change. At 10:40 checked on status. Was told walk-ins and other appointments ahead of me. What is the point of mak Made an appointment for an 9 am oil change. At 10:40 checked on status. Was told walk-ins and other appointments ahead of me. What is the point of making a appointment if it means nothing? More