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Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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great experience friendly and helpful with all aspects of the sale and delivery there explanation on all aspects of the cars working was great best experience over the friendly and helpful with all aspects of the sale and delivery there explanation on all aspects of the cars working was great best experience over the last 5 cars More
Service on my car No complaints good service Service was friendly efficient and on time employees were polite, helpful and courteous. I have no complaints pertaining to No complaints good service Service was friendly efficient and on time employees were polite, helpful and courteous. I have no complaints pertaining to this service visit. More
Leased a new GMC AcadiaI I have been a customer of Ray Laethem Buick-GMC since 1985. Always been treated very well Over the years, leasing or buying various GM cars. The serv I have been a customer of Ray Laethem Buick-GMC since 1985. Always been treated very well Over the years, leasing or buying various GM cars. The service department has been equally Good.! More
Great Salesperson Mark Mansoor provided an excellent sales experience on our 2018 GMC Terrain lease. He is very efficient and hard-working. He found the vehicle we want Mark Mansoor provided an excellent sales experience on our 2018 GMC Terrain lease. He is very efficient and hard-working. He found the vehicle we wanted in the time promised. He did not try and up-sale us on a more expensive vehicle. He works very fast and delivers on what he promises. Also Ted did a nice job explaining the features on our new vehicle. More
Awesome I ALWAYS walk out of there Happy!!! Donnell is an exceptional young man. Always cheerful and attentive. I would rather wait for him then take any I ALWAYS walk out of there Happy!!! Donnell is an exceptional young man. Always cheerful and attentive. I would rather wait for him then take any of your other sales consultants to assist me. This is the second car I leased from EJ/Tom, they have always listened to what I want and what I don't need but want!! :) More
Return customer Matt Frame made my transition in to my second lease super easy. He's an all star! Thank you gmc I hope to be a customer of yours for a long time. Matt Frame made my transition in to my second lease super easy. He's an all star! Thank you gmc I hope to be a customer of yours for a long time. More
Fast & Free Got me in quickly as I didn’t have an appointment and they were done within an hour or so. Plus I had a free oil change which I didn’t know about! Got me in quickly as I didn’t have an appointment and they were done within an hour or so. Plus I had a free oil change which I didn’t know about! More
Great service! Great experience! Great place for service! I have no knowledge of cars except to gas and go. I trust Ray Lathem 100% when servicing my vehicle and believe they offer Great place for service! I have no knowledge of cars except to gas and go. I trust Ray Lathem 100% when servicing my vehicle and believe they offer the best service for my budget. More
I felt that my car problems mattered After picking up my car from valet parking at Brownie's, my brake pedal went all the way to the floor. Next morning I called Ray Laethem right away a After picking up my car from valet parking at Brownie's, my brake pedal went all the way to the floor. Next morning I called Ray Laethem right away and received the message to have it towed immediately. Rep Raymond kept me informed every day about the additional problems found and what progress had been achieved. Because there no loaners available, I rented a car for three days from Enterprise at a good dealership rate. On Friday, Donnell got me a loaner for the long Memorial Weekend. It took over a week to fix all the problems, but I felt the mechanic and the rep were being thorough and careful to find all the problems. I feel the service is good and trustworthy at Ray Laethem. More
Emergency tire fix I had a small leak in my front passenger tire. I was driving back from Port Austin and stopped at a Chevy dealer in Marysville to get it fixed...but t I had a small leak in my front passenger tire. I was driving back from Port Austin and stopped at a Chevy dealer in Marysville to get it fixed...but they said it would be 3-4 hours. After putting air in my tire I drove home and called Laethem Service. They got me in right away and had it fixed in about 30 minutes. Since I have tire insurance it cost me 0. Thank you More