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Ray Dennison Buick GMC - Service Center

Pekin, IL

4.8
152 Reviews

152 Reviews of Ray Dennison Buick GMC - Service Center

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September 06, 2025

Service advisors do a very good job of arranging service on your vehicle. Better than before. More

by SINCLAIR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
September 06, 2025

The service department was very helpful working with me on repairing a very tricky part on my truck. They went above and beyond to keep me informed and took great care of me the whole way! More

by cbjordan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Sep 09, 2025 -

Ray Dennison Buick GMC responded

Thank you for the kinds words! I will forward review to Beth. She does a great job for us. Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

September 04, 2025

I took my Enclave to Ray Dennison Buick GMC for a repair and had the same great service, as always. The staff was friendly and efficient despite being very busy. They kept me notified of the progress being More

by CINDYH73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Leonard
Sep 04, 2025 -

Ray Dennison Buick GMC responded

Thank you for the FANTASTIC review! I will forward review to Beth since she does such a great job! Thanks for the 5 stars too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

August 31, 2025

Had an engine oil leak that was difficult to find and repair the first time. I brought my 2009 GMC Sierra back they used a dye, ordered the proper parts and didn't charge more money! No leaks for 3 days More

by Plumb Crazy Inc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Sep 02, 2025 -

Ray Dennison Buick GMC responded

Thank you for the fantastic review and the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

August 31, 2025

Service center was very friendly and communicative. I recommend using this service station for oil change. More

by despain64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service guy,Aaron or Ryan can't recall name. didn't deal with sales or management.
Sep 02, 2025 -

Ray Dennison Buick GMC responded

Thank you for the kind words and the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

August 30, 2025

Great service friendly sales team very easy to schedule a service the only negative thing is like everywhere else high price labor rates More

by MYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 30, 2025 -

Ray Dennison Buick GMC responded

Thank you for your 4 star survey and the kinds words about our staff. Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

August 29, 2025

Customer Service is great! They treat you with respect and get the job done efficiently! More

by pjlx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 30, 2025 -

Ray Dennison Buick GMC responded

Thanks for the 5 star survey and the kind words to our employees! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

August 22, 2025

Ray Dennison service department went above and beyond to get our vehicle back on the road safely. I would like to say Thank You to the whole service team it was a good experience from start to finish. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and beth
Aug 23, 2025 -

Ray Dennison Buick GMC responded

Thank you for the positive review! Thanks for the 5 star survey too! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

August 21, 2025

Fast friendly service and were kept well informed and were provided with clear explanations. I have no other words to offer. More

by BRUCEGETTMAN3228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Ray Dennison Buick GMC responded

Thank you so much for the kind words and the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

August 20, 2025

The service department is top notch and they don't try to do a bunch of up selling. I really appreciate that. More

by gnmiller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Beth
Aug 20, 2025 -

Ray Dennison Buick GMC responded

Thanks for the 5 star survey! I will pass along the kind words to Beth. Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

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