Ray Chrysler Dodge Jeep Ram - Service Center
Fox Lake, IL
333 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center
Patrick the Service Advisor is amazing. Patrick, always gives realistic repair times and calls regularly with updates. Patrick takes the stress out of auto repair. Patrick, always gives realistic repair times and calls regularly with updates. Patrick takes the stress out of auto repair. More
Service was on time and we were able to get to the base of a problem that has been lingering for months. Appreciate the fact we were able to clear this up and get parts ordered for the warranty repair. of a problem that has been lingering for months. Appreciate the fact we were able to clear this up and get parts ordered for the warranty repair. More
Everyone at Ray Jeep always takes care of me when I come in for service OR sales! Cynthia in Service took great care of my Jeep and kept me informed on upcoming services that are needed. Luis took the tim in for service OR sales! Cynthia in Service took great care of my Jeep and kept me informed on upcoming services that are needed. Luis took the time to help me go over options for my next vehicle that I will be purchasing at Ray! More
Had a problem with my jeep down-shifting roughly. Service felt it was a broken spark plug and bad coil. Repairs made the issue better, but not perfect. My biggest complaint is that there is a $185 Service felt it was a broken spark plug and bad coil. Repairs made the issue better, but not perfect. My biggest complaint is that there is a $185 up-front fee to "diagnose" the problem. They now have you on the hook so you can't walk away if you don't agree with or like the prognosis or cost. Went ahead and had them replace 4 spark plugs and 1 coil - all for the low, low price of $780! What do these guys think they are - Brain Surgeons? You can be sure I will not return to this dealer for any kind of routine repairs or maintenance in the future. More
Anna was very helpful she kept me updated with everything that was going on and my truck was fixed and I’m very happy with the results that was going on and my truck was fixed and I’m very happy with the results More
The dealer recommended maintenance services that were against what the manual states. Any non-warranty/standard maintenance should be verified with a reputable mechanic not employed by the dealer to save against what the manual states. Any non-warranty/standard maintenance should be verified with a reputable mechanic not employed by the dealer to save you from wasting money. More
Everyone was helpful and considerate while working on my jeep. Everyone seemed eager to service my vechicle. jeep. Everyone seemed eager to service my vechicle. More