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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
333 Reviews

333 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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September 03, 2024

Excellent Customer Service! The Service Team is amazing, always striving for customer satisfaction. Not to mention Richard and Anna are reliable and amazing at what they do. The More

by Nadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Anna, Patrick “Service Team”
September 02, 2024

They are always so willing to work with you to find the best solution for your finances! More

by hopkinscm72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Every time I go up there, I have a great experience and everyone is nice and polite. More

by CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Ray’s service group, again has provided me with great service, support, and friendly experience. More

by Glenn.hoffmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Leahey
August 25, 2024

Colin Morgan and the Service Staff have done an excellent job in attempting to fix a persistent problem with wheel data loss in our Tire Pressure Monitoring System. I will also continue to work with them to More

by cavallino1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David - Service Writer, Colin Morgan-Service Specialist
August 24, 2024

Everyone was nice and efficient and gave thorough explanation on what was recommended to have done on the vehicle. More

by joy.oles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 23, 2024

Ray’s service dept took me right away, diagnosed & resolved the problem with my tire pressure quickly. Communication was clear and frequent during my wait. They go above & beyond for their customers. More

by brunomojo403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - everyone was great.
August 13, 2024

Cynthia was very helpful explaining everything to me about my car and what was wrong with it More

by mja2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
August 12, 2024

DO NOT TAKE YOUR CAR TO THIS SERVICE DEPARTMENT. They had more car for 48 days. Charged me for a transmission that I did not need. The customer service is horrible. They don't return your calls More

by LHolbert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Scarpelli III
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

I made an appointment to have my transmission serviced. Anna scheduled my appointment. She is professional and pleasant to deal with. The work was completed earlier than the time scheduled. My interactions More

by gilrubio70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annapaige Leptich
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