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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
339 Reviews
Call Service Center (847) 587-3800

339 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

Sort by
January 27, 2022

My Service Advisor Tone was very helpful in letting me know my vehicle's needs but was not pushy. More

by seanmclel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone Garcia
Report | Print
Jan 28, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating! We are happy to hear that our team took great care of you throughout your visit! We hope to see you again the next time your vehicle is ready for service. Safe travels!

January 25, 2022

Every-time I walk in here it’s amazingly friendly and always walk out with a great experience! More

by griiselda01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating! We are happy to hear that we could consistently provide you with a top-notch experience! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future. Safe travels!

January 20, 2022

usually happy with service here- this time though had take jeep back 2 additional times to fix issue with heated seats. More

by fost20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

We apologize for the frustration and inconvenience that resulted from your experience. We do aim to provide the highest quality of service, and we are sorry that our efforts seemed to miss the mark. If you ever have any further questions or concerns, or if our team may be of further assistance to you, please feel free to give us a call. We appreciate your business and satisfaction, and we hope to work with you again in the future.

January 19, 2022

Ron is a great manager there at the service department, had all my issues taken care of. More

by vrodriguez357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sasman
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Jan 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Ron this positive review! We are pleased that he could get your automotive needs successfully resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

January 08, 2022

Always a great experience great people to service with always very helpful and get right for us ! Thank You More

by strege31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Cook
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Jan 10, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We appreciate your business and will certainly provide you with nothing less than our best care in your visits to come! Please drive safely, and do not hesitate to let us know how we may serve you again in the future!

January 01, 2022

Great staff to work with! It is always a great experience! Service is quick and efficient! More

by ashley.l.calderone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael H
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Jan 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Ashley, Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts continuously meet your satisfaction. We appreciate your business. Please do not hesitate to let us know how we may be of further assistance to you in the future! We wish you the safest of travels until we meet again!

December 31, 2021

It was pretty good, found problems wasn’t expecting my car to go 20 mph! Gave me a ride home can’t blame them for a car that 6 yo. More

by csemeneck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review. We are pleased that we could put you at ease and get your automotive needs taken care of. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

December 27, 2021

Really like the Diesel Tech he knows his stuff. They are doing construction to the showroom while I waited for my oil to be changed. The showroom was still clean and very functional, It didn't effect my wor More

by aamexpress26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike h
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Dec 27, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that Mike and the team could get you and your automotive needs taken care of. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

December 24, 2021

Great service from dealer terrible parts timing from ram corporation and problem solving from engineers just lengthening the time I have a faulty part. More

by bensredram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sasman
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Dec 27, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving our dealership this 5-star review. It is our pleasure to serve you in any way possible. Please feel free to give us a call if there is anything more that our team may help you with.

December 23, 2021

Was easy to schedule the appointment. Hi update took a little longer than I was told on the phone but not too bad. Since they were renovating, waiting room was a mess. More

by beths45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't work with anyone in these departments
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Dec 24, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback. We appreciate your patience throughout your experience, and we will certainly ensure that your future visits with us are 5-star worthy. We thank you for confiding in our dealership with your automotive needs, and we wish you the safest of travels until we meet again. Thank you.

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