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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
333 Reviews

333 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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December 31, 2021

It was pretty good, found problems wasn’t expecting my car to go 20 mph! Gave me a ride home can’t blame them for a car that 6 yo. More

by csemeneck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review. We are pleased that we could put you at ease and get your automotive needs taken care of. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

December 27, 2021

Really like the Diesel Tech he knows his stuff. They are doing construction to the showroom while I waited for my oil to be changed. The showroom was still clean and very functional, It didn't effect my wor More

by aamexpress26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike h
Dec 27, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that Mike and the team could get you and your automotive needs taken care of. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

December 24, 2021

Great service from dealer terrible parts timing from ram corporation and problem solving from engineers just lengthening the time I have a faulty part. More

by bensredram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sasman
Dec 27, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving our dealership this 5-star review. It is our pleasure to serve you in any way possible. Please feel free to give us a call if there is anything more that our team may help you with.

December 23, 2021

Was easy to schedule the appointment. Hi update took a little longer than I was told on the phone but not too bad. Since they were renovating, waiting room was a mess. More

by beths45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't work with anyone in these departments
Dec 24, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback. We appreciate your patience throughout your experience, and we will certainly ensure that your future visits with us are 5-star worthy. We thank you for confiding in our dealership with your automotive needs, and we wish you the safest of travels until we meet again. Thank you.

December 09, 2021

work was done on time and correctly the first time. Took the amount of time I was told it would take. More

by hwabramson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 10, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that our team could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

December 08, 2021

Took care if the issue.Took a while for parts but the Took care if the issue. Took a while for parts but the service was great. More

by thigspen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 08, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving us this 5-star review! We are pleased that our team could get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

December 08, 2021

Very friendly and knowledgeable had a timely repair car wash was great and the office was clean More

by petepsik7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are pleased that we could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

November 30, 2021

I worked with a guy named Tony who was extremely helpful. Literally a life saver! He was very respectful and an easy guy to level with when it came to the financial side of things. He understood the struggle More

by Jesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 03, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Jesse, Thank you for leaving Tony this positive review! We are overjoyed that he could be of assistance to you and get your automotive needs successfully resolved. It is a pleasure to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Tony or the team may help you with!

November 30, 2021

They tried to charge me $600 for something that could’ve been done in less than an hour. When questioned they couldn’t come up with a real answer to justify such outrages prices. $241 for just one hour of l More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in services
October 30, 2021

Rob Chavez and the technician Ray are always top notch and professional. Plus they do t try to sell you stuff you don’t need. Love the Ray CDJR service department More

by Hudmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Nov 02, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are pleased that our team could be of assistance to you and provide you with the pressure-free service that you so much deserve. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

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