Ray Chrysler Dodge Jeep Ram - Service Center
Fox Lake, IL
334 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center
I was very displeased with my last visit. Not only was the customer service (besides Steven, he was the best) very underwhelming and sometimes rude, but everytime I bring my car in, I leave w Not only was the customer service (besides Steven, he was the best) very underwhelming and sometimes rude, but everytime I bring my car in, I leave with another problem. They also do not clean up the mess they make in or out of my car. I will not be going here again. More
the experience at service center and with my asst service mgr excellent. The experience w “chat” feature on website (“how can i help”) was waste of time. mgr excellent. The experience w “chat” feature on website (“how can i help”) was waste of time. More
I have left this dealership in tears a few times. My brand new van has had a few issues since I purchased it in December. Rather than explaining the issues to me like a mom driving a minivan who do My brand new van has had a few issues since I purchased it in December. Rather than explaining the issues to me like a mom driving a minivan who doesn't know cars, could understand, I was treated like a nuisance. They assume everyone knows as much about cars as they do, and if you don't, you are treated like an idiot. I was just trying to understand why I was having so many issues with my brand new van. There were also multiple times where I picked up my van, started to head home, and realized the issue was still not resolved. More
Went in for an oil change and vehicle inspection and as always the staff was super friendly and helpful! I bought my car from here three years ago and have always brought it back for service and I will con always the staff was super friendly and helpful! I bought my car from here three years ago and have always brought it back for service and I will continue to do so. More