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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
350 Reviews
Call Service Center (847) 587-3800

350 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

Sort by
August 19, 2022

The service rep was very nice and helpful. Made the visit easy and kept me updated More

by mfurman189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone Garcia
Report | Print
Aug 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that Tone could be of great assistance to you throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

August 12, 2022

Rob in service is on top of his game . Got me in and out in no time . More

by vrodriguez357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Aug 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Rob this positive review! We are so glad that he could provide you with a smooth, top-notch experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service. Take care!

August 11, 2022

I drive past 2 closer dealerships to go to this location… no one is perfect but I leave the dealerships satisfied with the work I had done and the price I paid… the follow up from the service manager is such More

by Kathycastner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron service manager
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Aug 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Kathy, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are delighted that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

Aug 12, 2022 -

Kathycastner responded

😊

July 25, 2022

Service prompt and excellent I explained the problem my wife was having and they quickly determined we needed a reset of the transmission program. More

by fransjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Acker
Report | Print
Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! 5-star service is always what we aim for, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 22, 2022

Took me without an appointment but didn’t call when it was done. Colin is a great mechanic! More

by JYABABY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fee Colin Morgan
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Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback! We are glad that we could get you in and get your needs taken care of. It is always a pleasure to hear from our guests, and we will be sure to utilize your feedback to enhance our guests' experiences with us in the future.

July 22, 2022

The service at Ray CDJR was great as always. It was very fast as well. More

by mrjuan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone
Report | Print
Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! Offering quality and efficient service is always our goal, and we will be sure to provide you with nothing less in the future. Please drive safely, and do not hesitate to let us know how our team may serve you again!

July 19, 2022

We had some mysterious malfunctions in the electronics. Rob and the rest of the Ray staff were excellent at tracking down the problem and coordinating repairs. More

by jsjostrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sanchez
Report | Print
Jul 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are overjoyed that our team could put you at ease and get your automotive needs successfully resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 13, 2022

Tony was super polite and helpful. Service time wasn’t too bad; I was there for about an hour and half. More

by AK9698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Tony this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to let us know how our team may serve you again!

July 12, 2022

very good very good very good very good very good very good very good very good More

by lacexpress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none of the persons listed delt direct with your service group
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Jul 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

July 09, 2022

I am very happy with this dealership. Rob always takes fabulous care of my wife and me and our automobiles. It's the only dealership we go to. Fast reliable service. More

by ajhuez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Service Department
Report | Print
Jul 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future. Please drive safely, and do not hesitate to let us know how our team may serve you again!

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