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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
334 Reviews

334 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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June 10, 2022

I went in for a oil change and tire rotation. Also they had to fix a slow leak. More

by dewcw2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Acker
Jun 15, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that we could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and be sure to give us a call if you ever have any further questions or concerns!

June 09, 2022

Had scheduled a recall service for my Dodge Durango and told the service guy that I needed a loaner for that day. He told me that I was all scheduled with a loaner and when I took my Durango in and asked a More

by luda2585
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Jun 10, 2022 -

Ray Chrysler Dodge Jeep Ram responded

I am sorry to hear of this negative feedback. This is certainly not what we like to hear from our guests, and we apologize for the frustration and inconvenience that resulted from your initial experience. If you would like to discuss things further, please contact our Customer Relations Manager, Arnold Hernandez, at 847-587-3300. Your safety and satisfaction are important to us, and we hope for a chance to serve you again.

June 08, 2022

Been using Ray Chevy for many years for buying and servicing, they have phenomenal friendly service. More

by luis51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Luis, Thank you for leaving us this wonderful review! It is an honor to have your confidence and loyalty, and we will certainly provide you with nothing less than our best quality care in the years to come. We wish you safe travels. Please do not hesitate to let us know how our team may serve you again!

June 07, 2022

The best customer service I’ve been too that actually understands when there is a problem with my car they fix it the first time! More

by MALDONADO23RAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sasman, Josh Kiscellus
Jun 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that we could provide you with the quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!

May 21, 2022

Excellent! Always courteous and prompt keeping appointments. Knowledge of all vehicles and services. Usually a good value. More

by richardkonczal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
May 23, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Richard, Thank you so much for your 5-star review! We are pleased that we could consistently get you and your automotive needs taken care of- to your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

May 19, 2022

What a great experience. Tone is great at his job and made the whole process painless. I went in there for what I thought was going to be an easy fix and they squeezed me in. More

by cmgeary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone
May 19, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are pleased that our teams efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 16, 2022

I keep coming back so I must be basically satisfied with your service department. I live on social security so I can’t afford only what’s totally necessary. I’ll keep coming back as long as I get good servi More

by BOBDACY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
May 17, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same quality care in your visits to come. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

May 14, 2022

Brought our vehicle in for service. Tony was knowledgeable, personable, enthusiastic, and had great customer service skills. It was a pleasure to work with him. More

by debbycr56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony
May 15, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Debby, Thank you so much for your 5-star review! We are pleased to hear that Tony took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

May 09, 2022

Steve Fee and his counterpart (forgot his name) were more than accommodating with a little issue that happened with my Scat Pack. I am very appreciative of all their help. More

by mnilles914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fee
May 10, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are pleased that Steve and the team could be of great assistance to you throughout your visit! We are so glad that we had the opportunity to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

May 07, 2022

Excellent service! Very fast and easy. The facility is very comfortable. Steve was very knowledgeable and helpful. More

by soubani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are pleased that Steve could be of remarkable assistance to you throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

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