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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
333 Reviews

333 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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October 17, 2024

The service was acceptable but the service department lies about services required and does not follow Jeep recommendations. Tried saying since we live in Illinois we are sever use. Jeep list sever use a More

by scottwlesher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
October 17, 2024

Good Customer service Service Advisors excellent Service Center is very good hardly waiting time Number One More

by marshjr2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave , Richard James
October 15, 2024

Been going to this service department for many years with my Dodge Ram and have always been taken care of with excellence. Great explanation of issues and timely addressed. More

by TROYPRZEKURAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crissy Cokinos & Ron Cook
October 14, 2024

Everyone at the dealership is friendly and professional. I will recommend them to any of my family and friends 🧡 More

by seymour.371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Etemadi
October 13, 2024

Always excellent to work with. Bought new tires for my truck and they had the best price around. More

by takedown43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crissy Cokinos
October 08, 2024

Took Jeep to Ray CDJR for an oil & filter change. They advised me of other things that needed attention, like air filters and tire rotation. Everything was done quickly and for a fair price. This was More

by dpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Etemadi
September 29, 2024

Allways take care of my concerns with my Jeep ans fix it quickly. Great customer service and very welcoming. More

by Inspector87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service dept
September 29, 2024

The service rep was rude and talked to me like I was stupid. He also kept cutting me off when I would talk. I will not come back here again. More

by shiba1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave in Service
September 27, 2024

Fast and convenient answered all my questions thorough with inspection. Will use this center again. Lived the video explanations. More

by bmmorgan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Went there with a problem with my Jeep. With the fuel receiver pulled in went inside and the service advisor that I had last week. Christina acted like she didn't even recognize me. Then an More

by dohboy100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department