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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
301 Reviews

301 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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April 16, 2022

Excellent customer service by Rob C. Knowledgeable and helpful. Would do buisness there again, and recommend More

by shawnledcke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob C.
Apr 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are pleased to hear that Rob took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

April 03, 2022

Thanks for fitting us in on short notice! Very kind! Actual charges came in under the estimate. MUCH appreciated! More

by cjtownsend
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 04, 2022 -

Ray Chrysler Dodge Jeep Ram responded

We are overjoyed that we could put you at ease and get your automotive needs swiftly resolved. It is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

April 01, 2022

It was easy. In and out and they mainly kept to the time I was told it would take More

by ncerk513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 04, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are pleased that we could get you and your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please don't hesitate to give us a call if you ever have any further questions or concerns!

March 23, 2022

I have left this dealership in tears a few times. My brand new van has had a few issues since I purchased it in December. Rather than explaining the issues to me like a mom driving a minivan who do More

by amylac1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tone Garcia
Mar 23, 2022 -

Ray Chrysler Dodge Jeep Ram responded

We regret to hear that you weren't provided with the quality service that you deserve, and we would appreciate the chance to speak with you personally to see if there is anything that we can do to make things right. At your convenience, please contact our Customer Relations Manager, Arnold Hernandez, at 847-587-3300. Your satisfaction is important to us, and we hope to hear from you soon. Thank you.

March 22, 2022

Went in for an oil change and vehicle inspection and as always the staff was super friendly and helpful! I bought my car from here three years ago and have always brought it back for service and I will con More

by kaylinn.kennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 23, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Kaylinn, Thank you so much for your 5-star review! We are pleased that our team could continually provide you and your vehicle with the quality service that you so much deserve! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come!

March 22, 2022

Great dealership to purchase from or get service. Extremely active in the local community and support the vision of the Jeep brand. More

by mulvainebrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 23, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this excellent review! We are so appreciative of your business, and we hope to continue serving you and your automotive needs for years to come. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 22, 2022

Very customer centered. Fast drop off and pick up. Fair prices and excellent quality work. More

by courtneyridolphi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 23, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Courtney, Thank you so much for your 5-star review! Offering quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 22, 2022

I like the way they treat the people. Good customers service and waiting room it’s very clean. More

by kmukwa11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Chavez
Mar 23, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review! Our customers' satisfaction is of the utmost importance to us, and we will certainly provide you with nothing less than the same quality care in your visits to come. Please drive safely, and do not hesitate to let us know how we may serve you again in the future!

March 04, 2022

My bill was just under 4300 hundred dollars. I asked if you could wash my car, and clean my inside windshield . With all I paid for, you couldn't wash the car. It might seem small, but I decided More

by dkess1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in service was ok.
February 21, 2022

Service Department is phenomenal! 2017 JKU Transmission blew, had towed to one Jeep dealership and by end of next day it was on the way to Ray's 75 miles away. Well worth the extra to More

by jfollmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Fee
Feb 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that our team could put you at ease and get your automotive needs successfully resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

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