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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
301 Reviews
Call Service Center (847) 587-3800

302 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

Sort by
August 27, 2022

They were very professional and pleasant to work with! They answered all of my questions and concerns More

by CPow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
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Aug 29, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for giving us this 5-star review! Your satisfaction is our top priority and we're glad you found your experience to be pleasant and seamless. We appreciate your business and hope we may offer our services to you again some day. Until then, safe travels!

August 21, 2022

They are a great dealer! Had a flat and they were able to come pick it up for me, and bring it back! More

by grams_stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Johnson , Justin Sasman, Chris Acker, Josh Kiscellus
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Aug 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Stephanie, Thank you so much for your 5-star review! We are so glad that our team could put you at ease and get your needs taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

August 19, 2022

The service rep was very nice and helpful. Made the visit easy and kept me updated More

by mfurman189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone Garcia
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Aug 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that Tone could be of great assistance to you throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

August 12, 2022

Rob in service is on top of his game . Got me in and out in no time . More

by vrodriguez357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
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Aug 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Rob this positive review! We are so glad that he could provide you with a smooth, top-notch experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service. Take care!

August 11, 2022

I drive past 2 closer dealerships to go to this location… no one is perfect but I leave the dealerships satisfied with the work I had done and the price I paid… the follow up from the service manager is such More

by Kathycastner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron service manager
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Aug 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Kathy, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are delighted that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

Aug 12, 2022 -

Kathycastner responded

😊

July 25, 2022

Service prompt and excellent I explained the problem my wife was having and they quickly determined we needed a reset of the transmission program. More

by fransjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Acker
Report | Print
Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! 5-star service is always what we aim for, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 22, 2022

Took me without an appointment but didn’t call when it was done. Colin is a great mechanic! More

by JYABABY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fee Colin Morgan
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Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback! We are glad that we could get you in and get your needs taken care of. It is always a pleasure to hear from our guests, and we will be sure to utilize your feedback to enhance our guests' experiences with us in the future.

July 22, 2022

The service at Ray CDJR was great as always. It was very fast as well. More

by mrjuan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone
Report | Print
Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! Offering quality and efficient service is always our goal, and we will be sure to provide you with nothing less in the future. Please drive safely, and do not hesitate to let us know how our team may serve you again!

July 19, 2022

We had some mysterious malfunctions in the electronics. Rob and the rest of the Ray staff were excellent at tracking down the problem and coordinating repairs. More

by jsjostrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sanchez
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Jul 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are overjoyed that our team could put you at ease and get your automotive needs successfully resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 13, 2022

Tony was super polite and helpful. Service time wasn’t too bad; I was there for about an hour and half. More

by AK9698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 14, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Tony this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to let us know how our team may serve you again!

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