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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
339 Reviews

339 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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March 03, 2023

I’ve received quality feedback from my service advisor in both a timely manner, and fashion for any and every question that I had. Even for some of my concerns. Glad to be giving my business to him, rather t More

by ted.knuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

First of all the Ray dealership is amazing! Second the service center is accommodating to your needs. And they get your needs of your vehicle repaired. I got text from Rob letting me know ho More

by mlmckim13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob & Anna in Service
February 25, 2023

Told the job would take 3 weeks and ended up taking 5 weeks. Loaner car was not a comparable vehicle. More

by Wrangler owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annah
February 17, 2023

Always professional and kind from the minute you pull up, service with a smile every time! Top notch service every time More

by Rockinrobin737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the kind folks in service kudos, Josh Kiscellus
February 15, 2023

Customer service was great and the 2 jobs were great. My car was done in the time they said. Thumbs up. More

by mpacholsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 13, 2023

Service on 01/31/23 transmission oil pan gasket, filter, and fluid replaced. After driving vehicle 400 miles on 01/13/23 opened hood and found transmission fill plug laying on top of cowl. Worried now if fl More

by jreitz1301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Leahey
February 09, 2023

Patrick always takes care of my concerns with my vehicle. He was able to diagnose my problem and get it fixed for me. More

by lsalmons84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
February 08, 2023

Mike the service writer was very helpful and courteous. Made sure everything was taken care of. More

by epoiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
February 02, 2023

They overlooked several key basics things like transmission fluid and oil level after a major accident to the car. Service Rep was great, but work was questionable. More

by jrcarr34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Chavez
January 31, 2023

Took my car in for noise turning left. Dealer said it was a rack and pinon. I had replaced it noise still there. Dealer recommended new control arms replaced both. Noise still there. So no More

by carcamodennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna
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