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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
339 Reviews

339 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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April 01, 2023

Terrible service and disgusting customer service. Tech let garbage get sucked Into my air system while working on it and then charged me for what they allowed in system. Disappointing and such unpr More

by benfish1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike and Kevin in service
March 31, 2023

Asked for a repair of a valve cover AND warranty work on hood hinges AND a complete inspection before a long trip. Inspection was never performed, images of hood hinges weren't taken in the three days they More

by dmalecki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service is not listed
March 30, 2023

I’m very satisfy , I’m feel very comfortable good deal good price and competitive. I recommande every body to go get one and you will be happy for the rest of your life More

by philippe Colagene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Simple oil and tire rotation. Had some other items to take care of from inspection but quote was not clear from what was sent. Had to go in and have it explained guess I’m no the More

by johnbryowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sasman, Chris Acker, Josh Kiscellus
March 20, 2023

Start to finish every single step in the service effort was outstanding. I would recommend this dealership to others. More

by ckemp9885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack in service department.
March 14, 2023

Had my car in and out within an hour, great service and friendly staff, good snacks too More

by grams_stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
March 13, 2023

Had a very good experience with Ray Chevrolet service department. It was all very easy and professional. Anna was efficient and easy to work with. More

by teri1demarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
March 11, 2023

Patrick always professional and knowledgeable, Explained service performed and if any other work needs to be scheduled. More

by jreitz1301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Leahey
March 09, 2023

This dealership is true excellence! I take my vehicle here for service and they are always so helpful. The service is quick and thorough, and they always go above and beyond for their c More

by NICOLETSELIKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Cook, Rob Chavez, Anna Leptich, Shane Holden, Justin Sasman, Chris Acker, Josh Kiscellus
March 06, 2023

Always have great service at Ray Chrysler! The staff is always friendly, and communicate well. They even pick up my Wagoneer for service and drop it back off. More

by grams_stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Johnson
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