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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
339 Reviews

339 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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May 16, 2023

Said everything was covered under warranty then called and said parts are in would be ready on Wednesday then called 8 days later and said it la not covered had it fo4 weeks. More

by bmb917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian
May 12, 2023

Enjoy and staff. Can take of my vehicle that I need. The service are wonderful. More

by krobinrulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Scarpelli III
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Work was done professionally and quickly. Explanation of work to be done was accurate and completed as described. More

by sparks701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 24, 2023

Patrick and Richard in service are extremely kind & helpful! Outstanding service, will definitely be back! More

by Lees0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Patrick & Richard
April 23, 2023

I finally got the recall work done on my Dodge Journey. I set an appointment and arrived on time, the staff did the check in and told me when to come back to pickup my car. I went to lunch nearby and after More

by 1228jbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 22, 2023

They try hard to make it right and if they have a curtisce car available they let you drive away with it during service work on your vehicle. Who does that? I have always had this dealership work o More

by canellajeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
April 20, 2023

The sales guy explained me all features in my jeep Wrangler. He doesn't seem to be pushy to sell a car More

by Gurpreet Singh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Oil change, software update and troubleshooting issues with the parking brake were all handled quickly and effectively. Thank you! More

by jbyrne4194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't take note of the names.
April 18, 2023

I was scheduled for a 7:30am appointment on a Monday, came in 5min early and my vehicle wasn’t started on unit 8:15am. It was a routine oil change and tire rotation, and was then upsold a service. The bu More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I liked the guy who isn’t there anymore
April 17, 2023

Went for service work. Very good communication and listened to what I needed and wanted. Follow-up was great as well. More

by tspetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Leahey
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