Ray Chrysler Dodge Jeep Ram - Service Center

Anna was great, She is very good at her job. Service was the best I have experienced. Service was the best I have experienced. More

I was very happy with my experience at Ray in Fox Lake during my last service visit. My Galdiator experienced corrosion on the hood hinges and under body. The manufacturer cover the hood hinges and not im during my last service visit. My Galdiator experienced corrosion on the hood hinges and under body. The manufacturer cover the hood hinges and not importantly the dealer covered the underbody using the anti corrosion package purchased with the truck. Something people say is a waste of money just saved my truck. The dealer had won my trust and will remember them for my next purchase. More

My appointment was at 8:30 and they took my car out for a test drive and found no issue. However did have them do a diagnostic test and they found no issue which was a relief to me. To my surprise there wa test drive and found no issue. However did have them do a diagnostic test and they found no issue which was a relief to me. To my surprise there was no charge and I was done within two hours and was very happy! More

My last two experiences with ray's service center were not good. First, one was for an oil change tire rotation and check a tire that was slowly leaking, passenger front. They were unable to find a leak, not good. First, one was for an oil change tire rotation and check a tire that was slowly leaking, passenger front. They were unable to find a leak, no problem, but after a week or so the tire was low again and in the same location? obviously no tire rotation was completed. The second time was for a larger ishue that resulted in poor communication and lack of follow up by the service department and sales when I inquired about trading my vehicle in. Also when I picked up my vehicle my passenger wiper blade was missing. More

I m one happy customer. The works in every phase of my visit were of the highest caliber. Thank you The works in every phase of my visit were of the highest caliber. Thank you More

They fixed the dashboard screen but don't know exactly what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the repair. Never received that call two days and still waiting. More

They fixed the dashboard screen but don't know exactly what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the repair. Never received that call two days and still waiting. More

I don’t like that in order to diagnose issues with a car there is a charge, especially when you are a repeat customer and have followed recommendations. Plus the repairs are overpriced and there is very li there is a charge, especially when you are a repeat customer and have followed recommendations. Plus the repairs are overpriced and there is very little done to mitigate the cost for repeat customers More

Had to go back to have service rechecked and felt they marked items green that shouldn't been marked items green that shouldn't been More

I brought my van in for air conditioner work only and was told so much more was wrong with my vehicle. Not sure of the motive. It seems they were contemplating a buy back. I never asked for that. I took the told so much more was wrong with my vehicle. Not sure of the motive. It seems they were contemplating a buy back. I never asked for that. I took the van to my mechanic who only charged me $400 versus the $5000 the dealership was proposing! More