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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
333 Reviews

333 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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June 04, 2024

All the advisors are personable and willing to help. They go out of their way to help More

by COCHRANE1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna in service
May 26, 2024

Unwilling to give proper trade value even with multiple outside valuations saying vehicle worth more. Repeat customer just cast aside and won’t ever be back. More

by spart3b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley, McKenzie, Robert
May 26, 2024

Whenever we take our vehicle to ray they are always very organized, communicate often and well. I appreciate the updates throughout the son of my car being at this dealership. More

by d.fowler218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
May 23, 2024

The Ray Dodge Service Staff have been outstanding. In each interaction, they have demonstrated consistent quality of work and a courteous nature to customer support. More

by cavallino1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Ray,s people took control of my needs and were very helpful . Now I did not buy my gladiator here but Ray,s stepped up on all needed items More

by fatherx42000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 15, 2024

Immediately had a bad feeling when I walked in. Clearly some hostility among the people in the service department. They wasted four hours of my time and charged me for 2 hours of diangnostic to dia More

by RedJeep2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 03, 2024

Thanks to Anna Paige Leptich in Service Dept who setup my appointment and special thanks for her professionalism and patience as she dealt with my many phones calls and questions. Serivce with a Smile and s More

by lcbgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Paige Leptich, Colby Leisten
May 02, 2024

Christine was a pleasure to work with and very friendly. I trust my cars with Daren and look forward to having the team at Ray perform maintenance again. More

by GRNTRUCK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Cokino
April 30, 2024

This was a much better service experience than I had received from other Jeep dealerships in the past. The explanations and quotes that were provided made it very easy to approve the proposed work. Also More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
April 23, 2024

Took truck in for service as a piece broke on my transmission around 10am. Got a notification around 8pm from my truck that there was low voltage due to something being left on....dome lights, igni More

by garydekroon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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