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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
566 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 566 reviews
June 18, 2024
Patrick the Service Advisor is amazing. Patrick, always gives realistic repair times and calls regularly with updates. Patrick takes the stress out of auto repair. Patrick, always gives realistic repair times and calls regularly with updates. Patrick takes the stress out of auto repair. More
by haley
Employees Worked With
Patrick
June 17, 2024
Service was on time and we were able to get to the base of a problem that has been lingering for months. Appreciate the fact we were able to clear this up and get parts ordered for the warranty repair. of a problem that has been lingering for months. Appreciate the fact we were able to clear this up and get parts ordered for the warranty repair. More
by Tim133
Verified CustomerEmployees Worked With
Service
June 16, 2024
Everyone at Ray Jeep always takes care of me when I come in for service OR sales! Cynthia in Service took great care of my Jeep and kept me informed on upcoming services that are needed. Luis took the tim in for service OR sales! Cynthia in Service took great care of my Jeep and kept me informed on upcoming services that are needed. Luis took the time to help me go over options for my next vehicle that I will be purchasing at Ray! More
by Chad Mikosz
June 13, 2024
Had a problem with my jeep down-shifting roughly. Service felt it was a broken spark plug and bad coil. Repairs made the issue better, but not perfect. My biggest complaint is that there is a $185 Service felt it was a broken spark plug and bad coil. Repairs made the issue better, but not perfect. My biggest complaint is that there is a $185 up-front fee to "diagnose" the problem. They now have you on the hook so you can't walk away if you don't agree with or like the prognosis or cost. Went ahead and had them replace 4 spark plugs and 1 coil - all for the low, low price of $780! What do these guys think they are - Brain Surgeons? You can be sure I will not return to this dealer for any kind of routine repairs or maintenance in the future. More
by FIRESELEEN
Employees Worked With
service only
June 09, 2024
Great place. Help full. Friendly help switching cars. A good deal and didn’t mind spend the time thanks Help full. Friendly help switching cars. A good deal and didn’t mind spend the time thanks More
by Row 5555
Employees Worked With
June 06, 2024
The dealer recommended maintenance services that were against what the manual states. Any non-warranty/standard maintenance should be verified with a reputable mechanic not employed by the dealer to save against what the manual states. Any non-warranty/standard maintenance should be verified with a reputable mechanic not employed by the dealer to save you from wasting money. More
by AK9698
Employees Worked With
Service Dept
