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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
580 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 580 reviews
August 08, 2024
Ray is a nice dealership, but I can't give them a five star rating because the issues with my certified pre-owned vehicle should have been caught before it was put on the lot for purchase. I am happy that star rating because the issues with my certified pre-owned vehicle should have been caught before it was put on the lot for purchase. I am happy that the issues were corrected, but it took 5 hours for my vehicle to be repaired. More
by EJBROWN89
Verified Customer
August 07, 2024
I made an appointment to have my transmission serviced. Anna scheduled my appointment. She is professional and pleasant to deal with. The work was completed earlier than the time scheduled. My interactions Anna scheduled my appointment. She is professional and pleasant to deal with. The work was completed earlier than the time scheduled. My interactions with Anna plays a big part in my returning to Rays for service. More
by gilrubio70
Employees Worked With
Annapaige Leptich
August 05, 2024
The dealer fixed a warranty issue. Easy check in process, easy pick up process, and they offered a free rental vehicle while mine was unavailable to drive. Easy check in process, easy pick up process, and they offered a free rental vehicle while mine was unavailable to drive. More
by matterhorn1019
Employees Worked With
Patrick
August 04, 2024
Ana was great. I lost my wallet and Chrissy found it and called me to notify me. What an awesome honest employee. The service went well too. Odd though water pump f I lost my wallet and Chrissy found it and called me to notify me. What an awesome honest employee. The service went well too. Odd though water pump failure at 15k miles. Service team was great, thank you. More
by robgarcia0307
July 31, 2024
Everyone was great with my oil change. Anna was fantastic keeping me informed about the status of the oil change and recommended items for my Jeep. Anna was fantastic keeping me informed about the status of the oil change and recommended items for my Jeep. More
by Ach4
Employees Worked With
Anna Paige
July 25, 2024
I called, they asked me a few questions, they told me to bring in the vehicle, looked and talked over my issues, helped find other issues. Contacted me the next day stating we're ready. Feel free to come dr bring in the vehicle, looked and talked over my issues, helped find other issues. Contacted me the next day stating we're ready. Feel free to come drop off the vehicle well get you in a loaner and we'll take care of everything. Great environment filled with knowledgeable and friendly associates. Keep up the good work. More
by STEVIE0248
Employees Worked With
Scott Rosenberg and Ron Cook and the service team. Johnny at the Body shop.
July 24, 2024
Awesome Job service my Jeep Wrangler , took care of problem same day didn't have to come back Service advisor showed me the problem and explained it to me Awesome Job Ray CJDR problem same day didn't have to come back Service advisor showed me the problem and explained it to me Awesome Job Ray CJDR More
by marshjr2015
Employees Worked With
Dave in Service
