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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
579 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 579 reviews
September 03, 2024
Excellent Customer Service! The Service Team is amazing, always striving for customer satisfaction. Not to mention Richard and Anna are reliable and amazing at what they do. The The Service Team is amazing, always striving for customer satisfaction. Not to mention Richard and Anna are reliable and amazing at what they do. They deserve recognition! Very happy and satisfied. More
by Nadia
Verified CustomerEmployees Worked With
Richard, Anna, Patrick “Service Team”
September 02, 2024
They are always so willing to work with you to find the best solution for your finances! best solution for your finances! More
by hopkinscm72
August 30, 2024
Every time I go up there, I have a great experience and everyone is nice and polite. everyone is nice and polite. More
by CR
Employees Worked With
August 25, 2024
Colin Morgan and the Service Staff have done an excellent job in attempting to fix a persistent problem with wheel data loss in our Tire Pressure Monitoring System. I will also continue to work with them to job in attempting to fix a persistent problem with wheel data loss in our Tire Pressure Monitoring System. I will also continue to work with them to find a remedy to this issue. More
by cavallino1977
Employees Worked With
David - Service Writer, Colin Morgan-Service Specialist
August 23, 2024
Ray’s service dept took me right away, diagnosed & resolved the problem with my tire pressure quickly. Communication was clear and frequent during my wait. They go above & beyond for their customers. resolved the problem with my tire pressure quickly. Communication was clear and frequent during my wait. They go above & beyond for their customers. Thank you! More
by brunomojo403
Employees Worked With
Service Dept - everyone was great.
August 12, 2024
DO NOT TAKE YOUR CAR TO THIS SERVICE DEPARTMENT. They had more car for 48 days. Charged me for a transmission that I did not need. The customer service is horrible. They don't return your calls They had more car for 48 days. Charged me for a transmission that I did not need. The customer service is horrible. They don't return your calls when you have an issue. Please do yourself a favor and take your car somewhere else. More
by LHolbert0
Employees Worked With
August 08, 2024
Ray is a nice dealership, but I can't give them a five star rating because the issues with my certified pre-owned vehicle should have been caught before it was put on the lot for purchase. I am happy that star rating because the issues with my certified pre-owned vehicle should have been caught before it was put on the lot for purchase. I am happy that the issues were corrected, but it took 5 hours for my vehicle to be repaired. More
by EJBROWN89
