Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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What a pleasure. Been a few weeks now and I AM THINKING I COULD NOT HAVE BEEN TREATED BETTER AT Ray. Tim was so nice and pleasant and went the extra mile to make my bu Been a few weeks now and I AM THINKING I COULD NOT HAVE BEEN TREATED BETTER AT Ray. Tim was so nice and pleasant and went the extra mile to make my buying a new car the best it could be. Top notch and kudos to Tim. More
Great Service Gerardo was awesome! Honestly was not planning on buying anything that day but the price was right on the car I wanted! Everyone was friendly and acco Gerardo was awesome! Honestly was not planning on buying anything that day but the price was right on the car I wanted! Everyone was friendly and accommodating. The overall experience was better than any other place I had been. More
Overall good experience The overall experience was great, location was great, my salesperson was excellent and very knowledgable. His at latitude and demeanor was very pleasa The overall experience was great, location was great, my salesperson was excellent and very knowledgable. His at latitude and demeanor was very pleasant and he was very patient. No water or coffee was offered and that's all that was missing. More
Great experience! We had a great visit at Ray. Our salesperson Andrew was extremely personable and great to work with. He took my budget and needs into consideration an We had a great visit at Ray. Our salesperson Andrew was extremely personable and great to work with. He took my budget and needs into consideration and worked hard to make a deal I was comfortable with and no high pressure sales tactics. The sales manager Dan was great also. Very pleasant experience and I love the new car! More
False Advertising! I drove an hour and a half to buy the exact '17 Challenger Hellcat that I had been looking for. I was given a quote by Gerardo of $73k-ish. I told him I drove an hour and a half to buy the exact '17 Challenger Hellcat that I had been looking for. I was given a quote by Gerardo of $73k-ish. I told him the advertised price online was $66k. He went and discussed this with his manager. After awhile Ray III, an owner of the dealership came over and sat down with us. Ray III began rambling about how the online price was a mistake. He stated that the website only showed the sales price, leaving out the MSRP and the price difference. While all the other vehicles showed the MSRP, the price difference, and then the price that Ray's would sell the car for. I believe this was manipulated while I was waiting. The original ad for the car stated the MSRP at $73,255, the Price Difference at -$6,354, and an advertised "Price" of $66,901. I ended up buying the car for $71,000!!! I love the car, but despise this dealership! I would've walked from the deal if another dealer had the exact car within reasonable range. I feel I was taken advantage of. They knew I wanted the car, they knew I drove a long distance to buy it (1.5 hours each way), and they refused to honor their advertised price. Even if it were an honest data entry mistake on their website, they lied about it and manipulated the website prior to coming back to me. They used their online website manipulation against me! I have evidence of this and intend on looking into further options to pursue reimbursement of the advertised difference. More
Wonderful experience Gerardo was very patient, helpful and knowledgeable. We enjoyed working with him and had a wonderful experience! So happy that we chose to purchase fr Gerardo was very patient, helpful and knowledgeable. We enjoyed working with him and had a wonderful experience! So happy that we chose to purchase from Ray. And so happy that we were lucky enough to have Gerardoto help us! Barbara and George More
perfect I am grateful for all the people who took part in the purchase of my Cherokee and thank you for your availability and attention is good and I would re I am grateful for all the people who took part in the purchase of my Cherokee and thank you for your availability and attention is good and I would recommend them More
Perfect experience! What a great buying experience. Gerardo, Dan and the entire team @ Ray Chrysler Dodge Jeep & Ram were incredibly knowledgeable, professional, helpful, What a great buying experience. Gerardo, Dan and the entire team @ Ray Chrysler Dodge Jeep & Ram were incredibly knowledgeable, professional, helpful, nice and made this experience well worth the trip. Thank you! More
Best Car Buying Experience, in 30 years! My husband and I have been buying cars for over 30 years. Andrew Hartell, by far, killed every negative stereotype we've ever had in the past about ca My husband and I have been buying cars for over 30 years. Andrew Hartell, by far, killed every negative stereotype we've ever had in the past about car salesmen. He proved we could trust him, worked to meet every one of our needs, in a timely and sincere way, and removed every ounce of stress from our purchase. That's it! He earned our loyalty and respect by selling us a better car than we had hoped for, way under the price that we could've gotten anywhere else, and he made us feel from the first step that we were the most important people in the room. Wow! Hats off to him and his dealership - he's our car guy for life, and hands down, we recommend the dealership to everyone - they are the best - worth the drive if you're not close by, and they will even work over the phone with you to find what you're looking for! We loved our car buying experience with them! More
Excellent My experience went an excellent customer service and they are fast and effective. I like to thank them and I recommend everyone with this dealer. My experience went an excellent customer service and they are fast and effective. I like to thank them and I recommend everyone with this dealer. More