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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.4
579 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 579 reviews

June 29, 2018

Conner sold us a new car. We had a great experience. Conner went above and beyond to find us the perfect car. He spent the whole day with us looking at different options. We were very happy with our serv More

by 2019car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Williams
Jul 03, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Congratulations on your new perfect vehicle! It's so great to know that Connor did all that he could to provide you with an awesome buying experience, on top of a car that you love! We hope to work with you again when your vehicle is ready for service!

June 25, 2018

Great serive Last year I bought a new jeep. And a email brought me back 1 year later. Because of the excellent service the first time. And again I walked out with More

by Catgrl1511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Herrera
Jun 27, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

June 21, 2018

Good deal Connor was very informative about the truck. Set it up for my phone. Friendly, not pushy no press about anything. Nice atmosphere, set up very comfor More

by Ram 1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Stoll , Connor Williams
Jun 26, 2018 -

Ray Chrysler Dodge Jeep Ram responded

We would like to thank you for letting us know how we are doing. We work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Connor was able to assist you in finding a vehicle that was right for you.

June 18, 2018

Great service Helped me out with everything i needed to know and was knowledgeable about the car and what i needed personally. Definitely will recommend my friends. More

by Jay2gee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Herrera
Jun 19, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for your recommendation! We're so glad that Gerardo was able to share his expertise with you and provide you with all of the answers that you needed! We hope that you enjoy your vehicle. Please let us know if you have any further questions or concerns.

June 04, 2018

Five star dealer, awesome sales and management! Everything with my purchase experience was handled well. I had two older vehicles, with high mileage, for trade and very poor credit, still the team w More

by wmdixon06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Herrera, Justin Sasman, Matt Milla
Jun 05, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

May 26, 2018

would recommend to ANYONE For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for More

by CraigSurtees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Butler
May 30, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Craig, thank you for your very kind review and multiple referrals to our store! We are so happy to hear that our exceptional customer service has put us above the rest! Enjoy your new vehicle!

May 24, 2018

Excellent Gerardo Herrera helped me find a car and gave me one of the best service. Helping me select the car with my needs. Very helpful and would highly reco More

by Alvin.jay3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Herrera
May 25, 2018 -

Ray Chrysler Dodge Jeep Ram responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

May 24, 2018

Very good My experience with sales was very good. The truck has a damaged fender flare that the dealership has agreed to pay to be replaced. So over all I'm hap More

by Cav24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Williams
May 25, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service.

May 22, 2018

Very Fair Pricing and friendly sales staff I worked with Conner. He was incredibly friendly and accommodating. I didn't feel pressured at all. I think the finance department did a poor job thou More

by zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Williams
May 23, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us, Zach. We work very hard to make every customers experience the best it can be every time and smooth out the inconsistencies, and we will address your finance concerns with our leadership. It's great to hear that Conner was so helpful and accommodating, and made sure that the overall experience was pleasant for you. Thank you again and we hope we can continue to serve you in the future.

May 19, 2018

Pleasantly surprised They were very helpful without being horribly pushy. I appreciate that because I feel like I made my own decision with their advise. I am very happy w More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Stoll , Connor Williams
May 21, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service.

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