Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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would recommend to ANYONE For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for a car, and when that was looking more and more unlikely, made an amazing suggestion for a comparable one that I love! have recommended it to my co-workers and shared with everyone I know, completely worth the drive for a car. here's the full review: Initially I was not looking for a car at all, I was looking for information about where I stood with my car (as far as value vs what I owe, what options were present to me and such). I went to a local dealer (name omitted because this isn't about downplaying them) and had what I will simply put as the worst car experience I have ever had. sales people never once asked me what I wanted and just threw $12000 used cars at me trying to sell them. Needless to say I was frustrated and ready to just be done. I got a phone call a few days later from Ray's CDJR, the lady was super nice and I told her up front that I was not interested in selling the car right now, but she suggested coming down for a visit and seeing what they could do. I figured "why not". I drove the 55 miles down to Ray's and was introduced to Hayden. Hayden instantly took me to his office and began to ask questions to me and my GF, getting to know the backstory behind me and where I was. My initial desires were in the Dodge Durango GT (we had rented one and loved it, looked to buy/lease). ultimately we came to the conclusion that it was not feasible at this time to get one, so I had inquired about the Journey (given its a smaller in the dodge family). Hayden found one for us with the features we liked and the colour that i liked. we test drove it and liked it, despite missing a few features (backup cam and such). we ran the numbers and they gave me a great value for my car and worked it so the payments would be right in my budget. I had some concerns about the journey and it being a 4cy 4speed engine and that i couldn't shake that fear, Hayden looked around for more that were in the 6cy variety but we couldn't find one. after what seemed like another trip heading home with my old car, Hayden suggested the Jeep Grand Cherokee and that they could work to get one in my budget range. we were driven to a separate lot where he showed me the model (in the colour i liked, with all the features i wanted). i fell in love with the car almost instantly, and Hayden and told me the facts about the car and how it was very similar to the Dodge i was asking for. upon asking why he hadn't suggested it earlier, he stated "well you weren't looking at the Jeep, you were pretty set on the Dodge". that statement was amazing to hear, as it showed clearly he was finding stuff to fit my needs and wants first, and suggesting what would fit my desires after. we worked on the financing and i left that night with a car that i loved, in the price i could afford on a lease that i could follow. This was the best car experience i have ever had and i would recommend it in a heartbeat to anyone looking to get a new car. Hayden was amazing (and i have to give xxxxxxto the intern assisting as well) and he is the first person i would tell you to ask for if you go. More
Excellent Gerardo Herrera helped me find a car and gave me one of the best service. Helping me select the car with my needs. Very helpful and would highly reco Gerardo Herrera helped me find a car and gave me one of the best service. Helping me select the car with my needs. Very helpful and would highly recommend him! More
Very good My experience with sales was very good. The truck has a damaged fender flare that the dealership has agreed to pay to be replaced. So over all I'm hap My experience with sales was very good. The truck has a damaged fender flare that the dealership has agreed to pay to be replaced. So over all I'm happy with my experience at Ray. More
Very Fair Pricing and friendly sales staff I worked with Conner. He was incredibly friendly and accommodating. I didn't feel pressured at all. I think the finance department did a poor job thou I worked with Conner. He was incredibly friendly and accommodating. I didn't feel pressured at all. I think the finance department did a poor job though. I wasn't presented any options and when I asked questions, it was made clear that we wouldn't be exploring any other options. I didn't even know what bank financed my car when I left. The sales manager was great though. He allowed me to take the car for an inspection at my personal mechanic. When a minor thing was found, he took the cost of the repair off the asking price of the vehicle. Overall a very good experience and I'd go there again for another used car. Definitely one of the friendliest places to buy a car with very fair prices. More
Pleasantly surprised They were very helpful without being horribly pushy. I appreciate that because I feel like I made my own decision with their advise. I am very happy w They were very helpful without being horribly pushy. I appreciate that because I feel like I made my own decision with their advise. I am very happy with my new/used van and hope to enjoy it for a long time. More
The best service I’ve ever had I came in looking for a new Jeep and got exactly what I wanted and more. Appreciate the hard work and grind these guys here put in to get anyone the v I came in looking for a new Jeep and got exactly what I wanted and more. Appreciate the hard work and grind these guys here put in to get anyone the vehicle your looking for. THANKS! More
Great customer service Both my girlfriend and I purchased vehicles with Kyles help a 2018 charger and a 2017 ram 2500 Laramie. I would recommend anyone to use Kyle for thei Both my girlfriend and I purchased vehicles with Kyles help a 2018 charger and a 2017 ram 2500 Laramie. I would recommend anyone to use Kyle for their new/used vehicle purchase and would not hesitate to use him again myself in the future. Kyle was extremely helpful and friendly during the whole process and had it not been for his persistence in finding the right truck for me I would have gone to a different dealership....also it’s very commendable that during the process one of the owners (Ray) actually contacted me and assured me that they were doing their best to locate the vehicle best suited for my needs and my finances..thanks for the great auto buying experience!! Thanks again!! Garrett Schultz More
We had an awesome experience at your lot We had a man named Ed Dembski help us and he not only made the whole process easier but actually made it enjoyable!! and we will happily and highly r We had a man named Ed Dembski help us and he not only made the whole process easier but actually made it enjoyable!! and we will happily and highly recommend you to our friends and family. Thanks for being awesome Roger and Donna Summers More
Excellent customer service The salesman was very knowledgeable about the car and all it’s features and took the time to show me how everything worked. He was courteous and pati The salesman was very knowledgeable about the car and all it’s features and took the time to show me how everything worked. He was courteous and patient. More
Awesome Dealer Kyle was my sales person he was so knowledge about the car I was buying and he also told me something about the car I already had. I learned so much. Kyle was my sales person he was so knowledge about the car I was buying and he also told me something about the car I already had. I learned so much. I didn't feel cheated when I left felt I got an awesome deal. Thanks Kyle. More