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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.4
564 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 564 reviews

May 26, 2018

would recommend to ANYONE For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for More

by CraigSurtees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Butler
May 30, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Craig, thank you for your very kind review and multiple referrals to our store! We are so happy to hear that our exceptional customer service has put us above the rest! Enjoy your new vehicle!

May 24, 2018

Excellent Gerardo Herrera helped me find a car and gave me one of the best service. Helping me select the car with my needs. Very helpful and would highly reco More

by Alvin.jay3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Herrera
May 25, 2018 -

Ray Chrysler Dodge Jeep Ram responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

May 24, 2018

Very good My experience with sales was very good. The truck has a damaged fender flare that the dealership has agreed to pay to be replaced. So over all I'm hap More

by Cav24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Williams
May 25, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service.

May 22, 2018

Very Fair Pricing and friendly sales staff I worked with Conner. He was incredibly friendly and accommodating. I didn't feel pressured at all. I think the finance department did a poor job thou More

by zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Williams
May 23, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us, Zach. We work very hard to make every customers experience the best it can be every time and smooth out the inconsistencies, and we will address your finance concerns with our leadership. It's great to hear that Conner was so helpful and accommodating, and made sure that the overall experience was pleasant for you. Thank you again and we hope we can continue to serve you in the future.

May 19, 2018

Pleasantly surprised They were very helpful without being horribly pushy. I appreciate that because I feel like I made my own decision with their advise. I am very happy w More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Stoll , Connor Williams
May 21, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service.

May 16, 2018

The best service I’ve ever had I came in looking for a new Jeep and got exactly what I wanted and more. Appreciate the hard work and grind these guys here put in to get anyone the v More

by Jacoby2136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Herrera
May 18, 2018 -

Ray Chrysler Dodge Jeep Ram responded

It makes us so happy to hear that we were able to help you find just what you were looking for! We strive to ensure that each guest leaves fully satisfied, so we're glad that Gerardo and the team were able to do just that for you. We hope you are enjoying your new jeep!

May 16, 2018

Great customer service Both my girlfriend and I purchased vehicles with Kyles help a 2018 charger and a 2017 ram 2500 Laramie. I would recommend anyone to use Kyle for thei More

by Garrett47hotrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Stoll , Kyle Shouse
May 17, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed!

May 15, 2018

We had an awesome experience at your lot We had a man named Ed Dembski help us and he not only made the whole process easier but actually made it enjoyable!! and we will happily and highly r More

by Roger & Donna Summers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dembski
May 16, 2018 -

Ray Chrysler Dodge Jeep Ram responded

Hi Roger and Donna Summers, It's so great to hear that Ed provided you with both a hassle-free and overall pleasant experience! We appreciate your recommendation, and we hope that you are enjoying your new vehicle! Please feel free to reach out if you have any questions or concerns.

May 15, 2018

Excellent customer service The salesman was very knowledgeable about the car and all it’s features and took the time to show me how everything worked. He was courteous and pati More

by Newcarowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shouse
May 17, 2018 -

Ray Chrysler Dodge Jeep Ram responded

We're so glad to hear that Kyle and Ozzie were so helpful and informative in your car-buying experience! It's so important that our guests leave fully knowledgeable about their purchases and their features so that they may make the very most out of them! We hope you are enjoying yours!

May 12, 2018

Awesome Dealer Kyle was my sales person he was so knowledge about the car I was buying and he also told me something about the car I already had. I learned so much. More

by Scherlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shouse, Matt Milla
May 14, 2018 -

Ray Chrysler Dodge Jeep Ram responded

We're so glad to hear that Kyle was able to provide you with such an informative and helpful visit, along with a great deal! We hope you are enjoying your new vehicle! Please let us know if there is anything else we may assist you with in the future!

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