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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
494 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 494 reviews
January 31, 2017
Great place nice people Looked up their reputation had great reviews. test drove and loved it. very nice people great place. would highly recommend to come and buy from here. Looked up their reputation had great reviews. test drove and loved it. very nice people great place. would highly recommend to come and buy from here. More
by chase brown
Helpful January 20, 2017
Happy with Sales and Service I could not afford the 2017 Jeep Grand Cherokee that I originally wanted, however I was able to invest in a car that was very close to it. I bought a I could not afford the 2017 Jeep Grand Cherokee that I originally wanted, however I was able to invest in a car that was very close to it. I bought a used 2012 Jeep Grand Cherokee Overland and it's absolutely gorgeous! I originally wanted a different color but I am more than pleased with what I actually ended up with today. Andrew put in a lot of work to get me something I would be 100% satisfied with and also affordable so I could make the monthly payments without drowning. I appreciate his patience and work ethic to help me walk out of here happy and I am ecstatic about my new car! Andrew is very understanding and helpful and I am glad I was able to work with someone who was looking out for my best interest in every aspect. Thank you so much! Brooke More
by hungy00
Employees Worked With
Ozzie Sanchez, Andrew Hartell
December 08, 2016
"Andrew Hartell--Best Customer Service Salesman! I have purchased several vehicles through Ray Chevrolet through my years. I came in last Saturday, to have my leased car serviced and possibly try to I have purchased several vehicles through Ray Chevrolet through my years. I came in last Saturday, to have my leased car serviced and possibly try to get out of the lease. Although, at this time it isn't the time to do this. Andrew went over and above to do what he could to try and help me. He has great customer service skills, polite and just an overall a great Salesman. I would recommend him to anyone that is ready to buy!! Way to go Andrew! More
by Laura Cameron
Employees Worked With
Andrew Hartell
November 28, 2016
Andrew Hartell- Best Salesman I've Ever Worked With My husband was having his vehicle serviced and was able to let me test drive different vehicles I was interested in. When we went to pick up his vehic My husband was having his vehicle serviced and was able to let me test drive different vehicles I was interested in. When we went to pick up his vehicle I started talking to a salesman, Andrew Hartell, about one of my test drive vehicles (Jeep Grand Cherokee). It was always a car that I liked. We started to price out the Grand Cherokees and I realized they were out of my price range. I didn't realized that Jeep had a Cherokee instead of a Grand Cherokee. I was in a leased Chevy car that I was anxious to get out of. I still had a little over a year on the lease. Andrew went above and beyond to help me get into the Cherokee Limited that I wanted. He worked with me to get me to a price I was comfortable with. I thought I was only able to lease the vehicle again and Ozzie Sanchez the Finance Manager helped me get into the Jeep Cherokee Limited by purchasing it instead of leasing it. I feel that Andrew, Ozzie and the management staff made me feel like I was a priority and helped me get the vehicle I wanted. I would suggest not only Ray Chrysler Dodge Jeep Ram to anyone interested in getting a vehicle but more importantly I would suggest everyone to work with Andrew Hartell. More
by Kristie Hickey
