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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.4
566 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 566 reviews

August 25, 2024

Colin Morgan and the Service Staff have done an excellent job in attempting to fix a persistent problem with wheel data loss in our Tire Pressure Monitoring System. I will also continue to work with them to More

by cavallino1977
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David - Service Writer, Colin Morgan-Service Specialist
August 24, 2024

Everyone was nice and efficient and gave thorough explanation on what was recommended to have done on the vehicle. More

by joy.oles
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
August 23, 2024

Ray’s service dept took me right away, diagnosed & resolved the problem with my tire pressure quickly. Communication was clear and frequent during my wait. They go above & beyond for their customers. More

by brunomojo403
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Dept - everyone was great.
August 13, 2024

Cynthia was very helpful explaining everything to me about my car and what was wrong with it More

by mja2000
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cynthia
August 12, 2024

DO NOT TAKE YOUR CAR TO THIS SERVICE DEPARTMENT. They had more car for 48 days. Charged me for a transmission that I did not need. The customer service is horrible. They don't return your calls More

by LHolbert0
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Ray Scarpelli III
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Ray is a nice dealership, but I can't give them a five star rating because the issues with my certified pre-owned vehicle should have been caught before it was put on the lot for purchase. I am happy that More

by EJBROWN89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Kemppi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia
August 07, 2024

I made an appointment to have my transmission serviced. Anna scheduled my appointment. She is professional and pleasant to deal with. The work was completed earlier than the time scheduled. My interactions More

by gilrubio70
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Annapaige Leptich
August 05, 2024

The dealer fixed a warranty issue. Easy check in process, easy pick up process, and they offered a free rental vehicle while mine was unavailable to drive. More

by matterhorn1019
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Recommend Dealer
Yes
Employees Worked With
Patrick
August 04, 2024

Ana was great. I lost my wallet and Chrissy found it and called me to notify me. What an awesome honest employee. The service went well too. Odd though water pump f More

by robgarcia0307
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana and Chrissy in service
July 31, 2024

Everyone was great with my oil change. Anna was fantastic keeping me informed about the status of the oil change and recommended items for my Jeep. More

by Ach4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anna Paige
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