Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Colin Morgan and the Service Staff have done an excellent job in attempting to fix a persistent problem with wheel data loss in our Tire Pressure Monitoring System. I will also continue to work with them to job in attempting to fix a persistent problem with wheel data loss in our Tire Pressure Monitoring System. I will also continue to work with them to find a remedy to this issue. More
Ray’s service dept took me right away, diagnosed & resolved the problem with my tire pressure quickly. Communication was clear and frequent during my wait. They go above & beyond for their customers. resolved the problem with my tire pressure quickly. Communication was clear and frequent during my wait. They go above & beyond for their customers. Thank you! More
DO NOT TAKE YOUR CAR TO THIS SERVICE DEPARTMENT. They had more car for 48 days. Charged me for a transmission that I did not need. The customer service is horrible. They don't return your calls They had more car for 48 days. Charged me for a transmission that I did not need. The customer service is horrible. They don't return your calls when you have an issue. Please do yourself a favor and take your car somewhere else. More
Ray is a nice dealership, but I can't give them a five star rating because the issues with my certified pre-owned vehicle should have been caught before it was put on the lot for purchase. I am happy that star rating because the issues with my certified pre-owned vehicle should have been caught before it was put on the lot for purchase. I am happy that the issues were corrected, but it took 5 hours for my vehicle to be repaired. More
I made an appointment to have my transmission serviced. Anna scheduled my appointment. She is professional and pleasant to deal with. The work was completed earlier than the time scheduled. My interactions Anna scheduled my appointment. She is professional and pleasant to deal with. The work was completed earlier than the time scheduled. My interactions with Anna plays a big part in my returning to Rays for service. More
The dealer fixed a warranty issue. Easy check in process, easy pick up process, and they offered a free rental vehicle while mine was unavailable to drive. Easy check in process, easy pick up process, and they offered a free rental vehicle while mine was unavailable to drive. More
Ana was great. I lost my wallet and Chrissy found it and called me to notify me. What an awesome honest employee. The service went well too. Odd though water pump f I lost my wallet and Chrissy found it and called me to notify me. What an awesome honest employee. The service went well too. Odd though water pump failure at 15k miles. Service team was great, thank you. More
Everyone was great with my oil change. Anna was fantastic keeping me informed about the status of the oil change and recommended items for my Jeep. Anna was fantastic keeping me informed about the status of the oil change and recommended items for my Jeep. More