Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Easiest experience of buying a car! We were looking for a used 2018 Dodge Charger. We found one on-line at Ray CDJR and decided to check it out at Ray's. Ashley Weiss was a great sales p We were looking for a used 2018 Dodge Charger. We found one on-line at Ray CDJR and decided to check it out at Ray's. Ashley Weiss was a great sales person who sure knows her stuff about cars! She showed us all the functions of the car and answered every question we had. We fell in love with the car and this car buying experience was the easiest we've ever done! Thank Ray CDJR for all your help! We will certainly come back again! Tricia & Dion Kapsalis More
demoralizing and condescending My husband and I have been looking to purchase a Ram 1500. Now we have been deciding between a brand new express, or maybe a big horn with lower miles My husband and I have been looking to purchase a Ram 1500. Now we have been deciding between a brand new express, or maybe a big horn with lower miles. Part 1: Grant brought a new (2018) Ram 1500 Quad Cab to my house to test drive which was awesome. It was the day before it turned really cold (-23C). I was not sure on the vehicle, so I continued to think about it. Part 2: A few days later my husband wanted to take a look at the new red Ram, and look at a Blacked out Express (2018) while we were there. In total we looked at 3 Rams the night we went to Ray's. We decided on one, and tried to negotiate, but neither the salesman or finance manager would budge much. They were so offended that I tried to negotiate the price and just expected me to take the price they said. It was listed at $30,200 and we agreed on $30,000. He was visibly pissed off at giving me the $200, and made me well aware of that. The finance manager came back with the numbers and rattled off $33,000 plus tax title license and APR. What?!?! We agreed on 30K...now its 33K? I showed him a new Big Horn at Gurnee Dodge for $31,800. For 1) why did the price jump up 3K while we were doing paperwork and 2) why would I pay more for an Express than a new Big Horn? He told me they just changed the prices on the Internet within the 5 minutes we had agreed on the 30K price. I showed him the screen shot of the previous price and he insisted he could NOT give me the vehicle price that it was listed at 5 minutes ago because he didn't have the authority. He would not sell for the agreed upon $30,00 or even $30,200. They were RUDE! They wanted us out: The sales girl Ashley had to get one of the trucks from a muddy lot, so she tried to use that as a selling point...saying you made me walk through the mud tonight and you're not going to buy the truck now? I told her I will sign right now for 30K. She said, "But the truck costs 33K". xxx! The finance manager then said...you can't even decide which features or color you like cause you drove 3 of our vehicles. And you have bad credit that we have to work with. I realize I have bad credit but I do have a pre-approval through my own lender (which they tried to talk me out of and say they could get me a better rate...but I said no), so that was really none of their concern because I had the offer in hand through Capital One Navigator. WOW! That's all I can say. Zero stars would say it all much better. More
Great, easy to work with customer service We drove 65 miles to get the Jeep Grand Cherokee Overland we wanted, and it was truly worth it. Grant, our salesman, was a pleasure to work with. He g We drove 65 miles to get the Jeep Grand Cherokee Overland we wanted, and it was truly worth it. Grant, our salesman, was a pleasure to work with. He got us the deal we wanted, made the process quick and easy, and we couldn’t be happier. More
The best Car Buying Experience! Just drove an hour and a half to Ray CJD in Fox Lake. Couldn't be Happier. I dealt with a few local Jeep Dealerships and it was the same old false ad Just drove an hour and a half to Ray CJD in Fox Lake. Couldn't be Happier. I dealt with a few local Jeep Dealerships and it was the same old false advertising prices listed on line to get you in the door. Jessica at Ray's Internet Department was straight forward with everything she said. She assured me that nothing will change once i take the drive. Dan the manager also called me to reassure me. So feeling good about this i took the drive. They had the car upfront and detailed when i arrived. Raneesha was my sales rep and did a wonderful job going over all my questions and explaining a lot of features i wasn't aware of. After the test drive we went inside and the manager Dan came to introduce himself. After answering a few standard questions with Raneesha i was assured that the numbers we discussed prior to coming were all the same. Next thing you know, we were in the finance office with Ozzie and signing paperwork. He explained what i was signing and went over all my options. The whole process from when we arrived to leaving was no longer than 40 minutes. This has been my best experience purchasing a car and i will strongly recommend Ray Jeep to all my family and friends. Thanks for everything and will be back for my next lease! Noah More
Rockstar performance This place rocks go see Grant I went to another dealership before I came to Rays and WoW what a difference Grant actually took the time to show me how This place rocks go see Grant I went to another dealership before I came to Rays and WoW what a difference Grant actually took the time to show me how things work on the Jeep even though I was just looking More
Great buying experience!!! Buying a truck at RCDJR was the easiest experience I have ever had at dealership... The people were super friendly and helpful.. I was in and out und Buying a truck at RCDJR was the easiest experience I have ever had at dealership... The people were super friendly and helpful.. I was in and out under 2 hours and completely satisfied... I would definitely recommend them to my friends and family...👍🏻 More
Professional, quick and easy dealership to work with! I cannot say enough positive things about Ray CDJR. They were so helpful and got me the exact Jeep I’ve been looking for and a better deal than I was I cannot say enough positive things about Ray CDJR. They were so helpful and got me the exact Jeep I’ve been looking for and a better deal than I was even expecting. I highly recommend them to anyone looking for a car. Professional staff and their building was very clean. More
Best car buying experience!! It has been a while since I bought a new car but remember that it wasn't a pleasant experience however, the staff at Ray made the experience actuall It has been a while since I bought a new car but remember that it wasn't a pleasant experience however, the staff at Ray made the experience actually very nice. The salesman Justin Sasman, was very knowledgeable and accommodating. He actually listened instead of just selling me a car! The finance manager, Ozzie, was awesome as well. He worked with me to get the car I wanted at the price I needed. I would recommend Ray to anyone looking for a new car! Ask for Justin, he will work hard to make sure you get what you want. Thanks Ray CDJR, i'm so happy with my new!!! More
Great experience during Ram clearence. Raycdjr. Got a fantastic deal at Rays ram clearance. Go see Justin Sasman. He knows his rams, we will work for the right fit and right deal. Go get your de Got a fantastic deal at Rays ram clearance. Go see Justin Sasman. He knows his rams, we will work for the right fit and right deal. Go get your deal . More
10/10 Very professional and helpful for me being a first time car buyer. Explained financing well and helped put me on track to build my credit and put me i Very professional and helpful for me being a first time car buyer. Explained financing well and helped put me on track to build my credit and put me in a beautiful car. More